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compartment. Wait until the temperature
of relevant parts reach the sufficient level
by changing the temperature of cooler or
freezer compartments.
• The doors were opened frequently or kept
open for long periods. >>> Do not open
the doors too frequently.
• The door may be ajar. >>> Fully close the
door.
• The product may have been recently
plugged in or a new food item is placed in-
side. >>> This is normal. The product will
take longer to reach the set temperature
when recently plugged in or a new food
item is placed inside.
• Large quantities of hot food may have
been recently placed into the product.
>>> Do not place hot food into the
product.
Shaking or noise.
• The surface is not flat or durable >>> If the
product is shaking when moved slowly,
adjust the stands to balance the product.
Also make sure the ground is sufficiently
durable to bear the product.
• Any items placed on the product may
cause noise. >>> Remove any items
placed on the product.
• The product is making noise of liquid flow-
ing, spraying etc.
• The product's operating principles involve
liquid and gas flows. >>> This is normal
and not a malfunction.
There is sound of wind blowing coming
from the product.
• The product uses a fan for the cooling
process. This is normal and not a malfunc-
tion.
There is condensation on the product's
internal walls.
• Hot or humid weather will increase icing
and condensation. This is normal and not
a malfunction.
• The doors were opened frequently or kept
open for long periods. >>> Do not open
the doors too frequently; if open, close the
door.
• The door may be ajar. >>> Fully close the
door.
There is condensation on the product's
exterior or between the doors.
• The ambient weather may be humid, this
is quite normal in humid weather. >>> The
condensation will dissipate when the hu-
midity is reduced.
The interior smells bad.
• The product is not cleaned regularly. >>>
Clean the interior regularly using sponge,
warm water and carbonated water.
• Certain holders and packaging materials
may cause odour. >>> Use holders and
packaging materials without free of odour.
• The foods were placed in unsealed hold-
ers. >>> Keep the foods in sealed holders.
Microorganisms may spread out of un-
sealed food items and cause bad odour.
• Remove any expired or spoilt foods from
the product.
The door is not closing.
• Food packages may be blocking the door.
>>> Relocate any items blocking the
doors.
• The product is not standing in full upright
position on the ground. >>> Adjust the
stands to balance the product.
• The surface is not flat or durable >>>
Make sure the surface is flat and suffi-
ciently durable to bear the product.
The crisper is jammed.
• The food items may be in contact with the
upper section of the drawer. >>> Reor-
ganize the food items in the drawer.
Temperature on the product surface.
• High temperature may be observed
between two doors, on the side panels
and on the rear grill area while your
product is operated. This is normal and it
does not require servicing.
Fan continues to operate when the door
is opened.
• Fan may continue to operate when the
freezer door is open.
