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8

Troubleshooting

09

9

Troubleshooting

09

(USB1, USB2 or 

USB3) is now 

full. The current 

recording has 

stopped.

The device being recorded to 

has run out of space during the 

record process.

Insert another device and press 

[

®

]

. You will lose some of the 

programme. The recording will be 

split over the 2 devices.

A recording has 

not started due to 

no device present 

in (USB1, USB2 or 

USB3).

A USB device was not inserted 

in the correct slot when the 

recording was scheduled to start

Insert a device and re schedule 

the recording.

(USB1, USB2 or 

USB3) has been 

removed. The 

current recording 

has stopped.

The USB device was removed 

when recording therefore the 

recording has stopped.

Re insert the device and re 

schedule the recording.

A recording has not 

started as (USB1, 

USB2 or USB3) is 

full.

The USB device inserted in the 

slot when the recording was 

scheduled to start was full.

Remove the full device. Insert 

a device with free space and re 

schedule the recording.
Use the ‘Schedule record 

summary’ to check how 

much free space is needed for 

scheduled recordings.

Device is too slow 

to use.

The device inserted does not 

meet the required specification 

and will not work well with this 

product.

Insert a compatible device. Please 

refer to the ‘Compatible devices 

and formats’ section on page 33.

General problem solving

What happens

What to do

You cannot see the 

opening picture (Press OK 

to start) from the digital 

box.

Select the AV channel using the button on your TV remote 

control marked AV, EXT, TV/AV, O/E or a symbol, or read your TV 

manual. Make sure both ends of your SCART cable are firmly 

connected to the relevant sockets. Make sure you followed the 

instructions for setting up your digital box correctly. 

Your remote control isn’t 

working.

Make sure you are pointing the remote control directly at 

your digital box and that nothing is in the way. Check that the 

remote-control light works when you press a button. Check the 

batteries are in the right way round. Try replacing the batteries.

Subtitles do not appear 

although they are set to 

‘on’.

Some programmes broadcast without subtitles.

The digital box does not 

seem to work and there is 

nothing shown on the TV.

Is the green power light on? If the light is not on: 

press the 

[

]

 button on your remote control; 

make sure that all cables are firmly connected to the digital 

box and TV/VCR; and
check that the digital box is properly plugged into the power 

supply.

If the light is on:

check you have the correct channel and input selected on 

your TV; 
check that all cables are correctly attached; 
make sure the VCR/DVD is switched off if it is connected to 

the digital box; and
check if your VCR/DVD is causing the problem by 

disconnecting the VCR/DVD.

1.
2.

3.

1.

2.
3.

4.

The picture appears to be 

‘squashed’ or ‘cut off’.

Make sure your TV settings are correct. Please refer to page 30 

of this guide.

I forgot to plug in the aerial 

when I set up the digital 

box.

Switch off your digital box at the mains supply. Plug in the 

aerial. Switch the digital box mains supply back on. Please read 

section about channel tuning.

Summary of Contents for GUDB20USB3

Page 1: ...IMPORTANT Please read all instructions carefully before use and keep for future reference GUDB20USB3 Digital Box Instruction Manual ...

Page 2: ...Using your digital box for the first time Inserting USB flash devices 05 Basic features 10 19 Using standby Changing channels Volume control Programme guide Now and next information Pause live TV Instant record Record live TV Managing clashes Alternative recording Record using the programme guide Series record Split programme Play Fast forward a recording Rewind a recording Skip Pause playback Sto...

Page 3: ...rded programme REWIND Backward search through a recorded programme u PLAY Opens the recorded programmes list PAUSE Pauses live TV and starts recording Pauses a recording or playback EXIT Exits the menu system and goes back to the last programme you were watching Selects USB1 port Instant record to USB device in port 1 Selects USB2 port Instant record to USB device in port 2 Selects USB3 port Insta...

Page 4: ... Plug in and switch on Insert the Digital Box mains plug into a mains socket The standby light on the front will come on Switch your TV on 3 Using your digital box for the first time Press on the remote control The green power light should light up on the front panel of the digital box Press OK on your remote control to begin searching for digital channels If you cannot see the picture go to the t...

Page 5: ...You can insert a USB device at any time Recommended USB flash device USB2 0 HS high speed formatted as FAT32 is compatible and should be used to ensure the best user experience Please insert a suitable device Read the Compatible devices and formats section on page 33 First make sure the digital box is positioned over a stable and even surface Insert the flash device into one of the USB ports label...

Page 6: ...lower the volume of your digital box 1 1 2 3 1 1 Using standby When you re not watching TV you should set your digital box to standby To do this Press to switch between on green light on and standby red light on If no recordings are scheduled in the next 2 hours after 10 seconds the digital box will go into low power mode This is to save energy The red light will turn off To come out of low power ...

Page 7: ... continue watching a paused programme Press PLAY To go back to watching live TV Press STOP Paused programmes will appear on the recorded programmes list like all other recordings 1 1 1 Don t Forget When watching a paused programme Fast forwarding through the adverts is a good way of catching up with the live broadcast Instant record Instant record lets you record the channel you re watching at the...

Page 8: ...t the programme you want to record Press or to set a recording on the selected device or Press the button The device selection bar will be displayed To select a device press or or use t and u then press the OK button to set a recording The chosen programme will be highlighted in red marked R and will be added to your Recording schedule To cancel press RED 1 2 3 1 1 1 Series record If the programme...

Page 9: ...Skip duration and press OK Use t and u to change the skip duration To skip Press u once to skip forward by the set Skip duration If for example you set the record duration to 2 minutes it will skip forward by 2 minutes Alternatively press t once to skip back by 2 minutes Press u twice to skip forward 4 minutes and so on Pause playback To pause a recording you are watching press PAUSE You can then ...

Page 10: ... screen On some channels digital text is used as well as or instead of a picture In this case you might need to wait a few more seconds for the information to load 1 2 1 2 3 4 5 6 7 8 9 0 OK 1 2 3 4 5 6 7 8 9 0 OK Don t Forget Digital text does not work when recording Don t Forget Digital text does not work when recording Schedule reports The schedule reports screen lists any scheduled recordings ...

Page 11: ...r use q to highlight the Favourites option and press OK Press green to create a new list Press yellow to edit the list Use p and q to highlight the channels you want to add and press OK to add each channel You can have up to 20 channels in your favourites list To switch Favourites On Press menu Highlight Favourites and press OK At the next screen again highlight favourites and press OK Favourites ...

Page 12: ... block programmes with an age rating of and over what you have selected Off will not block any channels When a programme is blocked by the parental control set up you can watch the programme by entering your PIN Don t Forget The censorship option only works when the broadcaster gives censorship information Don t Forget The censorship option only works when the broadcaster gives censorship informat...

Page 13: ...t audio description volume Use t and u to choose a volume level 5 to 5 then press OK 1 2 3 4 1 2 3 4 Don t Forget If your selected audio language is not available the broadcast default language will be used Don t Forget If your selected audio language is not available the broadcast default language will be used Using the main menu The main menu lets you choose and change a wide range of your digit...

Page 14: ...to record for the full length of the recording Don t Forget Your digital box must be on the channel you want to record for the full length of the recording Recording schedules Press MENU Press q to highlight Recording planner and press OK Press q to highlight Recording schedules and press OK Press q to highlight a schedule Press BLUE to delete a scheduled recording Press INFO to view the Schedule ...

Page 15: ... 2 3 The Recorded library will re open displaying a list of genre specific recordings Highlight the recording you want to watch and press OK Or press YELLOW to search another genre Sort by name or by date You can arrange your recordings by name date From the Recorded library use swap to toggle between sort by name and sort by date 1 2 1 Rename a recording Press MENU highlight System set up and pre...

Page 16: ...idescreen If you have a normal 4 3 TV choose 4 3 You can then select the widescreen option of letter box or centre cut out Press q to highlight widescreen and use the t or u buttons to select Letter box shows a black border on the top and the bottom of the screen when you are watching a widescreen broadcast on a 4 3 TV Centre cut out trims the left and right edges of the picture 1 2 3 4 1 4 3 Lett...

Page 17: ...rdings on your computer you will need to view them on a media player that reads MPEG2 TS format Archiving When archiving files on your computer you can change the name of the files but do not change the MPG ending to the file Don t Forget The box cannot read files that are in folders or that are encrypted Make sure the programmes you would like to view are stored in the root directory of the USB d...

Page 18: ... be lit When the USB device is being copied to by another device the relevant red light shall flash Press p and q to select and OK to choose 1 Retune channels If you are missing channels channel information or would like to search for new channels available you should scan at any time To retune channels Press menu Press 5 or use q to highlight the System set up Press 2 or use q to highlight Channe...

Page 19: ...on t Forget You may see retune messages more than once before a retune Understanding the messages on your digital box Message Possible cause What to do No channels No channels have been stored on the digital box The digital box needs to be tuned into the available broadcasts See the channel set up section of this document Encrypted channel The channel may have been encrypted by the broadcaster Try...

Page 20: ...nnel using the button on your TV remote control marked AV EXT TV AV O E or a symbol or read your TV manual Make sure both ends of your SCART cable are firmly connected to the relevant sockets Make sure you followed the instructions for setting up your digital box correctly Your remote control isn t working Make sure you are pointing the remote control directly at your digital box and that nothing ...

Page 21: ... mains and leave it for 10 seconds before switching it back on After you switch the digital box on press OK when you are asked to and the digital box will automatically scan for channels Please remember You will lose all your previous settings when you reset the software The digital box is behaving in an unusual way for example the wrong information is on the screen Press the button on your remote...

Page 22: ...l Box in a clean dry environment Unplug the Digital Box immediately if it gets wet and consult a servicing technician Always unplug the Digital Box before cleaning it Wipe dust off the cabinet of the Digital Box with a clean dry and soft cloth Do not place any objects on top of the Digital Box Avoid exposing your Digital Box directly to sunlight or other heat sources Put your Digital Box in a well...

Page 23: ...44 45 Digital TV switchover ...

Page 24: ...ull scan and replace all existing channels Channel tuning full scan scans for new channels and adds them to your line up It then deletes all channels that are no longer broadcast If you cancel this scan part way through you will keep your existing channels 1 2 3 4 For other ways to retune please read the Retune Instructions section of this guide Rev141209 Kev058701 The receiver may pick up channel...

Page 25: ...www grundig co uk 0871 230 1777 ...

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