Grundig GWD38400CW, User Manual

39 /EN

Washer-Dryer

 / 

 User Manual

1. In order to clean the dirty filter and 

discharge the water, unplug the 

machine to cut off the supply power.

A

 CAUTION!

•  Temperature of the water inside the 

machine may rise up to 90 ºC. To avoid 

the risk of burning, clean the filter after the 

water inside the machine is cooled down.

2. Open the filter cover. Press the tab 

in the direction of the arrow and pull 

the cover out towards yourself.

3.To drain the water in the machine.

a. In order to collect the water to flow 

out of the filter, place a large shallow 

vessel in front of the filter.

b. Turn and loosen the pump filter until 

water starts to flow (counterclockwise). 

Fill the flowing water into the container 

you have placed in front of the filter. 

Always keep a piece of cloth handy 

to absorb any spilled water.

c  When the water inside the machine is finished, 

take out the filter completely by turning it.

4.   Clean any residues inside the filter as well 

as fibres, if any, around the pump impeller 

region.

5.   Replace the filter.
6.   Close the filter cover.

7 Troubleshooting

Programmes won’t start after the loading door has 

been closed.

• You did not press the Start/Pause/Cancel button.>>> *Press the 

Start/Pause/Cancel button.

• If the load is too much, it might be hard for the loading door to be 

closed.>>> *Load less laundry and make sure that the loading 
door is closed properly.

Programme cannot be started or selected. 

• The machine may have switched itself to self-protection 

mode due to a supply problem (mains voltage, water pressure 
etc.). >>> Press and hold the On/Off button for 3 seconds 
to reset the machine to factory settings. (See "Cancelling the 
programme")

Water inside the machine.

•  There might be some water remaining in the product due to the 

quality control processes carried out during production. >>> 
This is not a failure, water does not harm the machine.

Water is leaking from the bottom of the machine.

•  There might be a problem with the hoses or the pump filter. 

>>>  Make sure that the seals of the water inlet hoses are 
securely fitted. Attach the hose to the tap tightly.

•  Pump filter might not be closed securely. >>> Make sure that 

the pump filter is closed securely.

Machine does not take in water.

•  Tap might be turned off. >>> Turn on the taps.
•  Water inlet hose might be bent. >>> Flatten the hose.
•  Water inlet filter might be clogged. >>> Clean the filter.
•  Loading door might not be closed. >>> Close the loading door.

Machine does not drain water.

•  Water drain hose might be clogged or twisted. >>> Clean or 

flatten the hose.

•  Pump filter might be clogged. >>> Clean the pump filter.

Machine vibrates or makes noise.

•  Machine might be unbalanced. >>> Adjust the feet to level the 

machine.

•  A hard substance might have entered the pump filter. >>> 

Clean the pump filter.

• Transportation safety bolts might not be removed. >>> 

Remove the transportation safety bolts.

•  The amount of laundry might be too little. >>> Add more 

laundry to the machine.

•  The machine might be overloaded with laundry. >>> Take out 

some of the laundry from the machine or distribute the load by 
hand to balance it evenly in the machine.

•  The machine might be in contact with a hard surface. >>> 

Make sure that the machine is not in contact with anything.

Machine stopped shortly after the programme started.

• The machine might have stopped temporarily due to low 

voltage. >>> It will resume running once the voltage returns to 
a normal level.