Grundig GWD38400CW, User Manual

41 /EN

Washer-Dryer

 / 

 User Manual

Colour of the clothes faded. (**)

•  Machine might have been overloaded. >>> Do not overload 

the machine.

•  Detergent used might be damp. >>> Keep detergents closed 

in an environment free of humidity and do not expose them to 
excessive temperatures.

•  A high temperature might have been selected. >>> Select 

a programme and temperature suitable for the type and soiling 
degree of the laundry.

Rinsing performance is poor

•  The amount, brand or storage conditions of the detergent might 

not be suitable. >>> Use a detergent appropriate for the washing 
machine and your laundry. Keep detergents closed in an environment 
free of humidity and do not expose them to excessive temperatures.

•  The detergent might have been added to the wrong compartment. 

>>> If you add detergent to the prewash compartment even if 
you have not selected a prewash programme, the machine might 
take this detergent during the rinsing or softener step. Put the 
detergent in the correct compartment.

•  Pump filter might have been clogged. >>> Check the filter.
•  Drain hose might be folded. >>> Check the drain hose.

Laundry became stiff after washing. (**)

•  Insufficient amount of detergent might have been used. >>>  

Using insufficient amount of detergent for the water hardness 
can cause the laundry to become stiff in time. Use appropriate 
amount of detergent according to the water hardness.

•  The detergent might have been added to the wrong compartment. 

>>> If you add detergent to the prewash compartment even if 
you have not selected a prewash programme, the machine might 
take this detergent during the rinsing or softener step. Put the 
detergent in the correct compartment.

•  Detergent might have been mixed with softener. >>> Do not mix the 

detergent with softener. Wash and clean the drawer with hot water.

Laundry does not smell like softener. (**)

•  The detergent might have been added to the wrong compartment. 

>>> If you add detergent to the prewash compartment even if you 
have not selected a prewash programme, the machine might take 
this detergent during the rinsing or softener step. Wash and clean the 
drawer with hot water. Put the detergent in the correct compartment.

•  Detergent might have been mixed with softener. >>> Do not mix the 

detergent with softener. Wash and clean the drawer with hot water.

Detergent residue in the detergent drawer. (**)

•  Detergent might have been added to wet drawer. >>> Dry the 

detergent drawer before adding detergent.

•  Detergent might have gotten damp. >>> Keep detergents 

closed in an environment free of humidity and do not expose 
them to excessive temperatures.

•  Water pressure might be low. >>> Check the water pressure.
•  The detergent in the main wash compartment got wet while 

the machine was taking in the prewash water. Holes of the 
detergent compartment might have been blocked. >>> Check 
the holes and clean if they are clogged.

•  There might be a problem with the detergent drawer valves. 

>>> Call the Authorised Service Agent.

•  Detergent might have been mixed with softener. >>> Do not mix the 

detergent with softener. Wash and clean the drawer with hot water.

There is detergent left on the laundry.

•  Machine might have been overloaded. >>> Do not overload 

the machine.

•  Wrong programme and temperature might have been selected. 

>>>  Select the right programme and temperature for the 
laundry to be washed.

•  Wrong detergent might have been used. >>> Select a proper 

detergent for the laundry to be washed.

Too much foam forms in the machine. (**)

•  Improper detergents for the washing machine might have been 

used. >>> Use detergents suitable for washing machine.

•  Excessive amount of detergent might have been used. >>> 

Use only sufficient amount of detergent.

• Detergent might have been stored under inappropriate 

conditions. >>> Keep the detergent in a closed and dry area. 
Do not store it in excessively hot places.

•  Meshed laundry such as tulles might foam too much due to 

their texture. >>> Use less detergent for these types of fabrics.

•  Detergent might have been put in the wrong compartment. 

>>> Put the detergent in the correct compartment.

•  Softener is taken early. >>> There might be a problem with the 

valves or the detergent drawer. Call the Authorised Service Agent.

Foam is overflowing from the detergent drawer.

• Excessive amount of detergent might have been used. 

>>>>Mix 1 tablespoonful softener and ½ l water and pour 
into the main wash compartment of the detergent drawer.

•  Put detergent into the machine suitable for the programmes 

and maximum loads indicated in the “Programme and 
consumption table”. If you use additional chemicals (stain 
removers, bleaches and etc), reduce the amount of detergent.

Laundry remains wet at the end of the programme. (*)

•  Excessive foam might have formed due to use of too much 

detergent, and the automatic foam absorption system might have 
been activated. >>> Use the recommended amount of detergent.

Drying lasts too long.

• Machine might have been overloaded. >>> 

Do not 

overload the machine.

•  Spinning might not be sufficient for laundry. >>> 

Select 

a higher spin speed in the washing step of the Washer-Dryer.

•  Tap might be turned off. >>> 

Turn on the taps.

Laundry comes off wet after the drying step.

•  The programme selected might not be suitable for the type 

of laundry. >>>

Check the care labels on garments and select a 

programme accordingly, or select timed programmes additionally.

• Machine might have been overloaded. >>> 

Do not 

overload the machine.

•  Spinning might not be sufficient for laundry. >>> 

Select 

a higher spin speed in the washing step of the Washer-Dryer.