RCS User Manual
67
Select “Configuration
System
SLA settings”, where you can configure the minutes to be taken
as reference for the samples:
In case the equipment has been switched on less than the selected time frame, the shown results
will be starting from the moment the equipment has been turned on to the current one and the tittle
will indicate as “Incomplete”.
When the Service Quality history is checked, the SLA one will be also available as follows:
-
SLA Summary: Summary of the percentages with any active alarm in the total of the
selected period in the historical download.
-
SLA Window: Summary of the percentages with any active alarm of the total selected period
in the historical download, divided into fractions of time according to the SLA settings.