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If your GTO/PRO® 3200 Automatic Gate Operator is not operating properly, please follow the steps below:
1. First use the procedures found in the
Maintenance & Troubleshooting Guide
(
see page 35
).
2. If you are unable to solve the problem, call the
GTO Service Department
at (800) 543-1236, or (850) 575-4144.
Refer to the serial number (located on the control box cover) and date of purchase when calling for assistance.
3. If repair or replacement of your gate operator is necessary, the Service Department will assign a
Return Goods
Authorization (RGA) number
to you.
4. Securely pack the component(s) authorized for return to the factory. Write the RGA number issued to you on the outside
of the package in
LARGE BOLD PRINT
. Ship the package(s) freight prepaid to:
GTO, Inc., 3121 Hartsfield Road, Tallahassee, Florida, USA 32303.
NOTE: Products returned to GTO without a Return Goods Authorization (RGA) number in LARGE
BOLD PRINT on the outside of the package
WILL NOT
be accepted. Also, items returned to GTO freight
collect
WILL NOT
be accepted.
Repair Service
Fax (850) 575-8950 • Web site: www.gtopro.com
E-Mail: techsupport@gtoinc.com
PROFESSIONAL ACCESS SYSTEMS
®
