36
The
GTO, Inc. Technical Service Department
is open
Monday – Friday 8:00
A.M.
– 7:00
P.M.
(Eastern Time)
Telephone (800) 543-1236
Telephone (850) 575-4144
VOLTAGE RATINGS
8 Vac Transformer ___________________________8.0 to 22.0 Vac
5 W Solar panel (single) _______________________8.0 to 22.0 Vdc 300 mA
measure voltage at panel and control box.
2 V Battery ________________________________2.0 to 3.5 Vdc 7.0 Ah
Charging circuit _____________________________2.0 to 4.8 Vdc
measure voltage with battery connected
Fax (850) 575-8950 • Web site: www.gtopro.com
E-Mail: techsupport@gtoinc.com
PROFESSIONAL ACCESS SYSTEMS
®
If your GTO/PRO® 2000XL Gate Opener is not operating properly, please follow the steps below:
. First use the procedures found in the
Troubleshooting Guide
(
see page 33
).
2. If you are unable to solve the problem, call the
GTO/PRO Service Department
at (800) 543-236, or (850) 575-444.
Refer to the serial number (located on the right hand side of the control box) and date of purchase when calling for
assistance.
3. If repair or replacement of your gate opener is necessary, the Service Department will assign a
Return Goods
Authorization (RGA) number
to you for warranty repair.
4. Securely pack the component(s) authorized for return to the factory. Include a copy of proof of purchase. Write the RGA
number issued to you on the outside of the package in
LARGE BOLD PRINT
. Ship the package(s) freight prepaid to:
GTO/PRO, 3121 Hartsfield Road, Tallahassee, Florida, USA 32303.
NOTE: Products returned to GTO/PRO without a Return Goods Authorization (RGA) number in LARGE
BOLD PRINT on the outside of the package
WILL NOT
be accepted. Also, items returned to GTO/PRO
Repair Service