Gulf Coast Spas DX 5000, Owner'S Manual

Page 1: ...OWNER S MANUAL DX 5000 LX 4000 EX 3000 IX 40 5701 E Hillsborough Ave Suite 2450 Tampa FL 33610 5428 727 471 1060 www GulfCoastSpas com Part Number 827359 ...

Page 2: ...phone __________________________ Spa Date Delivered __________________________ Model __________________________ Color __________________________ Serial Number __________________________ Your unique spa serial number is located on a data plate outside the cabinet at ground level directly below the topside control panel When calling for service have your serial number in hand to expedite its servici...

Page 3: ...ver Online troubleshooting is available at www GulfCoastSpas com You will need your serial number to access this site Important Gulf Coast Spa Manufacturers is dedicated to offering you the best in customer satisfaction and service The warranty is a manufacturer s limited warranty and is included in this manual Be sure to read complete and sign the warranty to ensure you understand what you are en...

Page 4: ... support line at 727 471 1060 WARNING This manual was written to ensure the proper use and installation of your spa Any modifications to the procedures outlined in this manual may result in voiding your warranty Important Please complete sign and submit the warranty card located on the back page of this manual within 30 days of purchase This manual and its contents are subject to change without no...

Page 5: ...NGER RISK OF ELECTRICAL SHOCK Install spa at least 5 feet 1 5m from all metal surfaces A spa may be installed within 5 feet 1 5m of metal surfaces when each metal surface is permanently connected by a minimum No 6 AWG 10 mm2 solid copper conductor to the wire ground connector provided on the terminal for this purpose Do not permit any electrical appliance such as a light telephone radio or televis...

Page 6: ...d never exceed 40ºC 104ºF Water temperatures between 38ºC 100ºF and 40ºC 104ºF are considered safe for a healthy adult Lower water temperatures are recommended for young children senior citizens and when spa use exceeds 10 minutes WATER TEMPERATURE IN EXCESS OF 38ºC MAY BE INJURIOUS TO YOUR HEALTH AVERTISSEMENT DES TEMPERATURES DE L EAU SUPERIEURES A 38ºC PEUVANT PRESENTER UN DANGER POUR LA SANTE ...

Page 7: ...rance of temperature regulating devices may vary by as much as 5 F 2 C Test the water with your hand before entering the spa to be sure it s comfortable Warning Sign Warning Sign Must Be Posted The red WARNING sign like the one shown is packed with your new spa This sign must be posted in a prominent place in close proximity to the spa installation site immediately upon completion of spa installat...

Page 8: ...of medication drugs or alcohol should not be allowed into your spa 4 Do not allow children to use your spa without continuous supervision of an adult 5 Do not use your spa alone 6 The GFCI breaker must be tested prior to using your spa each time to ensure it operates properly 7 Any electrical devices near your spa must be GFCI protected and out of reach from inside the spa 8 Keep all breakables aw...

Page 9: ...before constructing a base 4 Be sure your spa will fit into the space you have chosen 5 Ensure there is proper access into the area of the spa for normal servicing 6 Provide adequate ventilation for the humidity created by your spa In most cases a Spa Hard Cover is sufficient 7 Check the load carrying capabilities of the floor on which the spa will reside Most homes meet the requirement of 80 poun...

Page 10: ...e table below Failure to do so will cause equipment damage and will not be covered under your warranty All spas must be protected with an over current protective device with built in GFCI in the service panel Model Volts Freq Rating Amps GFCI Amps Wire size Controller DX 5000 240 120 60 32 40 6 3 plus ground VS500Z DX 5000 Europe 220 240 50 1x32 or 2x16 IEE wire regulation 3 or 5 Wires 4mm GS500Z ...

Page 11: ...ith extra low voltage not exceeding 12v must be inaccessible to a person in the spa Earthed appliances must be permanently connected to fixed wiring Parts incorporating electrical components except remote control devices must be located or fixed so that they cannot fall into the spa Appliances should be supplied through a residual current device RCD having a rated residual operating current not ex...

Page 12: ...10 US Canada 240V Wiring Diagram All wiring is 6 3 plus ground solid copper ...

Page 13: ...ean 1x32A Wiring Diagram All wiring is 3x4mm2 solid copper Note Make sure that the DIP switches in the Spa Pack are properly set for 50Hz operation and Jumper A is in place see VS 500Z Export diagram on page 15 ...

Page 14: ...ean 2x16A Wiring Diagram All wiring is 5x4mm2 solid copper Note Make sure that the DIP switches in the Spa Pack are properly set for 50Hz operation and Jumper A is removed see VS 500Z Export diagram on page 15 ...

Page 15: ...13 European 3 phase Wiring Note 3 phase wiring is not possible with these spas Wire as 1 phase or 2 phase only ...

Page 16: ...14 120V 20A Wiring Diagram GFCI Plug Test Reset For DX 5000 Domestic models ...

Page 17: ...15 For DX 5000 European Models For EX 3000 Domestic Models ...

Page 18: ...16 For LX 4000 and IX 40 Domestic Models For LX 4000 Export Models ...

Page 19: ...he 24 7 technical support line at 727 471 1060 For best results read each step in its entirety before proceeding Caution Running the spa pump dry without water running through it can cause IMMEDIATE damage and will void the warranty Be sure that the spa is installed properly in accordance with the instructions in this manual Refer to the following picture for an explanation of your spa s controls ...

Page 20: ...e a wrench Over tightening may cause damage to unions and gaskets which will not be covered under warranty 6 Check that the unions on the pump are tight 7 Clean out any foreign debris from within the service access area or inside of the spa itself 8 With the drain open and filters removed thoroughly rinse out the spa with warm water until the drained water runs clear Run water through the filtrati...

Page 21: ... turn on the hose Important To assure that the pump is properly primed fill the spa through the filter area only 5 Fill the spa until the water level is about 1 above all jets or about below the pillow Do not over fill Note Every person entering a spa displaces a given volume of water so adjust water level to the number of people regularly using the spa Turn off the hose and check again for any sm...

Page 22: ...n You should hear the pump turn on a higher speed Caution If water is not flowing from the jets in the spa after 2 minutes turn the power off at the main panel and bleed air from the system see page 27 Turn the power on again Sometimes momentarily turning the pump off and on will help to prime Do not do this more than four times 5 If the water is running smoothly through the lines open the air con...

Page 23: ...dy filtration cycle ON Temp Light Flashing checking water temperature Steady heater ON Use Up Down buttons to set the desired water temperature 80 104 102 F recommended Pressing Up Down and then the Light button switches between standard economy and sleep modes see Programming Summary on the next page Standard mode heats the spa water to the set temperature St displays momentary when switching to ...

Page 24: ... is not current and alternates with the water temperature when it is Press the Light button again to change to Sleep mode Sleep mode heats the spa water to within 20 F 11 C of the set temperature only during filter cycles Sl displays continuously when temperature is not current and alternates with the water temperature when it is Press the Light button again to change to Sleep mode Sleep mode heat...

Page 25: ...23 ...

Page 26: ...duration is programmable for 2 4 6 8 hours or for continuous filtration indicated by FC The default filter time is 2 hours To program press Up Down button then Jet Press a temperature button to adjust Press Jet to exit When Jets LED is ON and the Heat LED is OFF the spa is in filtration mode Covering Your Spa Place the insulated cover on your spa Keeping the cover in place anytime the spa is not i...

Page 27: ...y water Foam typically results from soap residue on your skin and hair or laundry detergent residue on clothing Take a soapless shower and rinse all clothing in warm water prior to bathing CLEAR green brown water Your source water most likely has dissolved heavy metals When this is the case use a respected brand of demineralizer found at any local pool spa store Using the AquaClara Pre filter incl...

Page 28: ...dispatched to your home The service technician may assess reasonable travel charges during on site repairs Call our service department at 727 471 1060 What happens when my warranty is expired Gulf Coast Spas will continue to provide service for your spa after your warranty has expired via the 24 7 technical support hotline 727 471 1060 Are the jets removable Interchangeable Replaceable Most jets a...

Page 29: ... bleed air from my system When draining and refilling your spa the pump may become air locked An air locked pump stops water from flowing in your spa and is easily resolved by bleeding off the trapped air To do this Turn off all pumps Open the access panel below the topside control panel Loosen a heater union until you hear the trapped air escape Once water drips out in a continuous stream hand ti...

Page 30: ...before bathing Leak Loose connection Check and hand tighten unions at heater pumps or clamps on jets Drain open Close drain valve or replace cap Light doesn t Burnt out Replace bulb work Loose wire Check wiring harness to Light Loose plug Reseat L1 plug on spa pack Low no jet Air lock Bleed air from the system page 27 pressure Dirty filter Check and clean or replace filter Closed Jets Open all jet...

Page 31: ...ve Dirty filter Check and clean filter Blown fuse Check and replace fuse Slide valve closed Check and open all valves Cover off Put cover back on spa Spa in Economy mode Press the Standby button and take spa out of Economy see Economy Mode on page 21 Error Codes MESSAGE MEANING ACTION REQUIRED none No message on display Power has been cut off to spa The control panel will be disabled until power r...

Page 32: ...verheat situation and disappear when the heater cools If the problem persists contact service SB Sensor B is not working correctly Spa is shut down Check the sensor B plug connection to circuit board The problem may appear temporarily in an overheat situation and disappear when the heater cools If the problem persists contact service Sn Sensors are out of balance If this alternates with the temper...

Page 33: ...automatically reset within 15 minutes If the problem persists contact service dy Inadequate water detected in heater Displays on third occurrence of dr message Spa is shut down Check water level in spa Add water if necessary Be sure that slide valves are open Make sure the pump is primed and has power Press any button to reset Pr When your spa is first activated it goes into Priming mode The Primi...

Page 34: ...cause harm to plants or grass 4 Locate drain valve at front of the spa see page 17 Hold the rear body to prevent it from turning then loosen and remove the front cap 5 Attach a garden hose to the exposed threads and route the hose downhill to your drainage area 6 Twist the drain fitting 1 3 turn counterclockwise to unlock the drain valve and pull it outward to open completely The spa water will dr...

Page 35: ...of water it is a good practice to wipe down the spa Jets Remove and clean the jets as needed using our special Plumbing Cleanser water and a cloth or soft bristled brush Call our order line at 727 471 1060 to order our special Plumbing Cleanser Pillows Remove and clean the headrest pillows as needed using our special Shell Cleaner and rinsed thoroughly with warm water Call our order line at 727 47...

Page 36: ...ater Call our order line at 727 471 1060 to order our Shell Cleaner 4 Our special Vinyl Cover Cleaner applied to the outside of the cover and stitching once yearly will keep your cover looking better longer Call our order line at 727 471 1060 to order our special Vinyl Cover Cleaner 5 Do not lift the cover by the safety straps they are made to secure the tub to the cabinet and may tear S h u t d o...

Page 37: ...gned to purify and destroy algae bacteria mold and viruses while prolonging equipment life Ozone O3 Produced by an Ozonator Ozone is a form of oxygen O2 and is a powerful oxidizing agent used to destroy organic waste and byproducts and help in the control of algae and bacteria Ozone is not a stand alone sanitizer see AquaClara pH The scientific scale for measuring Hydrogen Ion concentration 0 to 1...

Page 38: ...05 Specifications Dimensions 79 L x 79 W x 34 D Seats 6 Water Jets 32 Air Jets 0 Capacity 255 USG 965 L Dry Weight 555 Lbs 252 Kg Filled Weight 2682 Lbs 1216 Kg Electrical 240VAC 32A 60Hz GFCI 40A Specifications are subject to change without notice ...

Page 39: ... Ozone Wall fitting Gr 13 609082 609084 Drain Gr Drain Valve Economy 14 612069 Suction 200GPM 2 Slip Gr 15 620252 Waterfall Assembly Gr 6 17 510026 510144 515294 Light Kit 5 Light Bulb Light Amp cord 18 521376 Topside 19 823090 Pillow Small 23 822368 Weir Door SCP 24 822073 Filter Lid 4 cup 26 822070 50 sq ft Cartridge Filter DX 5000 MODEL 1005 PARTS Part Description Domestic 513167 515285 513173 ...

Page 40: ...ons Dimensions 86 L x 58 W x 30 D Seats 3 Water Jets 19 Air Jets 10 Capacity 175 USG 662 L Dry Weight 480 Lbs 218 Kg Filled Weight 1940 Lbs 880 Kg Electrical 240VAC 40A 60Hz GFCI 50A Specifications are subject to change without notice ...

Page 41: ... 609084 Drain Gr Drain Valve Economy 14 612069 Suction 200GPM 2 Slip Gr 16 621085 Aroma Therapy Injector 17 510026 Light Kit 5 w Amp Cord 18 521258 826758 Topside MVP260 Overlay GC 4b 19 823090 Pillow 23 822072 Weir door filter 24 822073 Filter Lid 26 822070 50 sq ft Cartridge Filter LX 4000 MODEL 1006 PARTS Part Description Domestic 513167 515285 513173 2 Speed Motor 8 Amp Cord 2 speed Wet end 82...

Page 42: ...Dimensions 76 L x 70 W x 30 D Seats 3 Water Jets 15 Air Jets 0 Capacity 225 USG 852 L Dry Weight 460 Lbs 209 Kg Filled Weight 2335 Lbs 1060 Kg Electrical 120 240VAC 16 32A 60Hz GFCI 20 40A Specifications are subject to change without notice ...

Page 43: ...rain Gr Drain Valve Economy 14 612069 Suction 200GPM 2 Slip Gr 17 510287 Light Kit 3 w Amp Cord 18 521258 826304 Topside MVP260 Overlay 23 822288 Floating skim filter Gr 26 822289 35 sq ft Cartridge Filter EX 3000 MODEL 1107G PARTS Part Description 513280 515318 513286 608131 2 Speed Motor 8 Amp Cord 2 speed 1140SD Wet end Pump Union 90deg SlpxSlp 515331 Equipment Pack VS500Z 827340 Owner s Manual...

Page 44: ...ns Dimensions 80 L x 81 W x 33 D Seats 5 Water Jets 40 Air Jets 0 Capacity 230 USG 870 L Dry Weight 660 Lbs 300 Kg Filled Weight 2575 Lbs 1170 Kg Electrical 240VAC 40A 60Hz GFCI 50A Specifications are subject to change without notice ...

Page 45: ...n 13 609082 609084 Drain Gr Drain Valve Economy 14 612069 Suction 200GPM 2 Slip Gr 15 620252 Waterfall Assembly Gr 6 16 621085 Aroma Therapy Injector Gr 17 510287 Light Kit 3 18 521258 Topside MVP260 23 822288 Floating Filter 26 822289 35 sq ft Cartridge Filter IX40 MODEL 1007 PARTS Part Description 513460 515619 513461 1 Speed Motor 8 Amp Cord 1 speed Wet end 513167 515285 513173 2 Speed Motor 8 ...

Page 46: ...44 Notes ...

Page 47: ...45 Notes ...

Page 48: ...an the address on file Gulf Coast Spa Services Customer Expectations Gulf Coast Spa Services is a full service and diagnostic care center Your spa comes with 24 hour technical support and after sales care For the life of your spa trained and certified technical product support specialists are available 24 hours a day 7 days a week even after your warranty has been exhausted Most service inquiries ...

Page 49: ...stomer can elect overnight shipping directly to them with minimal expense The arrival of the replacement component s would be next business day When you call please have your spa s serial number ready Your spa has built in self monitoring diagnostics capabilities When calling for warranty service you may be required to assist with minor diagnostic procedures Please stand next to spa when calling A...

Page 50: ...48 Notes ...

Page 51: ...d by anyone other than a designated representative or if the failure is caused by accident acts of God or other causes beyond the control of the Manufacturer Neglect misuse and abuse include any installation operation or maintenance of the spa other than in accordance with the instructions contained in the owner s manual provided with the spa including but not limited to the failure to maintain pr...

Page 52: ...5701 E Hillsborough Ave Suite 2450 Tampa FL 33610 5428 727 471 1060 www GulfCoastSpas com ...