mega macs 56 Bike
Contacting the Technical Help Line
Here you can contact the Hella Gutmann Technical Help Line for getting support with diagnostic work. You have also
the option to request technical documents, such as repair instructions or wiring diagrams.
Proceed as follows to send a help call to the Hella Gutmann Technical Help Line:
1. Select
>Vehicle information<
in the main menu.
2. Call up the
Car History
with
.
3. Select the requested Car History file with
.
4. Call up the
Help call
menu with
.
5. If necessary, open a list under
Contact person
with
and select the required contact person.
NOTE
You need to enter a telephone number and to tick at least one of the check boxes to be able to
continue.
6. Open the virtual keypad under
Call-back number
with
.
7. Enter the required telephone number.
8. Confirm your entry with
.
9. Activate the check box
What do you want to do?
Activate the
Contact the Technical Help Line
check box.
A Hella Gutmann colleague will call you back as soon as possible.
10. Continue with
.
11. Open the virtual keypad under
VIN (Vehicle Identification Number)
with
.
12. Enter the VIN.
13. Confirm your entry with
.
14. Open the selection window under
First registration
with
.
15. Open the list under
Day
with
.
16. Select the day of the first registration.
17. Repeat steps 15 and 16 for
Month
and
Year
.
18. Confirm the selection with
.
The selection will be saved automatically.
19. Continue with
.
20. Select the required assembly or the required symptom.
21. If required, select additional sub-functions to provide a better definition of the problematic case.
22. Confirm the selection with
.
An info window appears.
Here you have an overview of the information that has already been entered.
Add further symptoms with
.
Delete the symptom selection with
.
Use
to go back one step and change previous entries.
23. Continue with
.
An input window appears.
Here you can enter a written request or message of any nature to the Hella Gutmann Technical Help Line.
NOTE
To proceed, a text containing a minimum of 20 characters must be entered.
80