ELECTRO FREEZE Soft Serve Model GEN-2080
185240
67
17 Troubleshooting Tables
(continued)
PROBLEM
PROBABLE CAUSE
REMEDY
Unit does not
operate.
1. Freezer unplugged.
1. Plug in freezer.
2.
Fuse or breaker blown at main
disconnect.
2.
Make sure your freezer is connected
to a separate circuit independent from
any other electrical equipment. Have
technician check fuse or breaker
size and check for low voltage; if not
within 10% of nameplate rating call
power company.
3. Beater motor out on overload.
3.
Press overload reset button. Check
product temperature. (Note: cabinet
will continue to cool.)
4. Control circuit overload open.
4.
Press overload reset button. If freezer
still does not operate contact your
Electro Freeze Distributor for service.
5.
Off on high pressure cut-out or low
pressure cut-out control.
5.
Contact your Electro Freeze
Distributor for service.
6. Component failure.
6.
Contact your Electro Freeze
Distributor for service.
7. Faulty selector switch.
7.
Contact your Electro Freeze
Distributor for service.
8.
Disconnected or broken wire in electrical
circuit.
8.
Contact your Electro Freeze
Distributor for service.
Mix or water
leaking from
drain tube to
drip tray.
1.
Damaged beater shaft seal or installed
improperly.
1.
Replace cup seal or o-ring inside
bushing. Install properly.
2.
Beater shaft pitted or damaged where
o-ring rides.
2. Replace beater shaft.
3. Beater shaft end play not set properly.
3.
Contact your Electro Freeze
Distributor for service.
Mix leaking
at dispensing
head.
1. Faulty head o-ring.
1. Replace o-ring.
2. Head not properly installed.
2.
Install head properly. Replace o-ring
if pinched.
Dispensed
product too
soft. (Product
temperature
above 19°F)
1.
Dirty or blocked condenser, restricted air
flow.
1.
Unblock condenser or have cleaned
by your Electro Freeze Distributor.
2. Component failure.
2.
Contact your Electro Freeze
Distributor for service.
3.
Leak in refrigeration system resulting in
little or no refrigeration.
3.
Contact your Electro Freeze
Distributor for service.
Summary of Contents for Electro-Freeze Genesis Series
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