MX2500 & MX2570
8
TROUBLESHOOTING THE SYSTEM
Motor Fails to Turn on:
•
Check the main fuse or circuit breaker at the main power supply panel of
your home. Reset breaker or replace fuses if necessary.
•
Check the Power Unit reset button located above the power cord.
Pressing the button should restore operation.
•
If the circuit protector continues to trip after a short period of time the
motor brushes may be worn out. Contact the qualified servicing dealer
written on the front of this manual for service.
Loss of Vacuum:
•
The filter bag may need replaced- Follow instructions in this guide.
•
The hose may be clogged- To check if there is an obstruction, unplug the
hose and insert an object that is smaller than the diameter of the hose (a
butter knife works well). Pass the object completely through the hose, if
it stops, that will indicate where the obstruction is located. A dry garden
hose can be inserted into the hose to help push the obstruction through.
•
The top cover may not be property seated on the canister.
•
Tube lines may be obstructed- First check the 90 degree elbow located
directly behind the inlet valve, if an obstruction occurs it will usually not
make it past this elbow. If the obstruction is not visible at the elbow,
attempt to purge the tubing at each inlet valve. To do this, connect the
hose and use your hand to stop airflow at the end of the hose for a
couple seconds, let airflow resume. Repeat if necessary.
•
If necessary, contact the qualified servicing dealer written on the front
of this manual to perform required maintenance or locate one online at
www.h-pproducts.com.
Obtaining Service Under Warranty: To obtain repair on warranted parts,
contact the seller of the system with the power unit serial number.
