H3C Aolynk EP302, User Manual

Page 1: ...Aolynk EP302 IP Phone User Manual Hangzhou H3C Technologies Co Ltd http www h3c com Manual Version T2 UM 20070410 1 00...

Page 2: ...noVision and HUASAN are trademarks of Hangzhou H3C Technologies Co Ltd All other trademarks that may be mentioned in this manual are the property of their respective owners Notice The information in t...

Page 3: ...the EP302 the installation steps and the initial setup 3 Getting Started This chapter describes the basic knowledge on using the EP302 including the keypad the LEDs and the menus 4 Using the Phone Th...

Page 4: ...a maximum of all can be selected x y Optional alternative items are grouped in square brackets and separated by vertical bars Many or none can be selected 1 n The argument s before the ampersand sign...

Page 5: ...se data loss or damage to equipment Note Means a complementary description Environmental Protection This product has been designed to comply with the requirements on environmental protection For the p...

Page 6: ...he Footstand 10 2 4 Initial Setup 11 3 Getting Started 17 3 1 Keys and Functions 18 3 2 LEDs 20 3 3 LCD Display and Description 21 3 4 Menu Structure 22 3 4 1 Call Features Menu Structure 24 3 4 2 Adv...

Page 7: ...19 View Phone Settings 41 4 20 Bridging a PC to the Network 41 5 Phone Settings 43 5 1 Speed Dial Settings 43 5 2 Common Call Settings 44 5 2 1 Auto Answer 44 5 2 2 Do Not Disturb 44 5 2 3 Call Forwa...

Page 8: ...legant appearance and rich features the EP302 works together with an XE series IP PBX to present a wonderful Vo T Note This manual describes the functions and menus of the EP302 when working with an e...

Page 9: ...so on z Supports two concurrent call lines z Supports two operating languages Chinese and English z Supports various custom ring tones z Provides one LAN port and one PC port The LAN port is PoE capab...

Page 10: ...Dialing from the user directory Auto Answer incoming calls are automatically answered in speaker phone mode Do not disturb Call forward Directed call pickup Call hold Call park Call transfer Call feat...

Page 11: ...our network administrator for how to use these features Feature codes You can implement a function by entering the corresponding feature code Speaker phone Allows you to answer a call without picking...

Page 12: ...the co following packing list 2 2 Saf prohibited Read the technical one and follow the Figure 2 1 Packing list If any item is broken or missing contact your local dealer timely ety Instructions on In...

Page 13: ...ation and Initial Setup 6 Figure 2 2 Safety instructions on installing using the EP302 2 3 Installation and Cable Connection 2 3 1 Installation You can place the EP302 on a desktop or mount it on a wa...

Page 14: ...nd the other end to an Ethernet outlet of your work area You can connect a PC to the PC port on the back of the EP302 or connect nothing to it 2 Connect one end of the handset cord to the handset and...

Page 15: ...to your LAN If the LAN port is not used the icon appears on the upper left corner of your phone s LCD panel z Both the PC port and the LAN port on the EP302 are auto sensing So you can use either str...

Page 16: ...a bigger straight length of the coiled cord into the same shape of the groove 2 Press the curved part into the groove 3 Press the two sides of the curved part into the groove 4 Plug the connector to...

Page 17: ...ord 2 3 5 Adjusting the Footstand You can adjust the footstand of the phone to an angle of 0 to 60 Press the button marked with one hand and adjust the footstand to the desired position as shown below...

Page 18: ...tings by pressing the key z Make sure that you have obtained all necessary information from your network administrator for configuring the EP302 and that you configure the settings correctly If any mi...

Page 19: ...nd right direction keys After entering the entire address press the key to save it 2 This menu item 2 Alt SrvrIP sets the IP address of the alternative NCP server and is optional 1 NCP IP 192 168 1 32...

Page 20: ...s the network with a static IP address set up your phone as follows the IP addresses in the following figures are only for demonstration purpose Note z Each menu item has a number before it You can di...

Page 21: ...onfig 5 Press 1 on the keypad to select 1 Static IP Static IP Menu 1 Static IP 0 0 0 0 2 Submask 6 Enter the static IP address for the EP302 through the keypad and then press to save the setting Note...

Page 22: ...MENU twice to return to the screen shown on the right H3C Model EP302 Wait for NCP M 11 Wait while the EP302 downloads programs automatically H3C Model EP302 Downloading 12 When the standby screen ap...

Page 23: ...nsure the quality of voice calls To set up a VLAN ask your network administrator for a VLAN ID and VLAN priority Then take the following steps Table 2 3 VLAN setup steps Step Operation LCD Display 1 G...

Page 24: ...ing Started 17 3 Getting Started ing the EP302 If you are using the arefully This chapter introduces the basic knowledge of us EP302 for the first time please read this chapter c 2 4 3 1 d e 7 7 a 5 6...

Page 25: ...then press the Call soft key command currently displayed on the LCD such as enter the menu return to the menu view search call delete and so on To dial out a 3 MENU key Surrounded by the d used to ent...

Page 26: ...ils MUTE you ection 4 18 If you press the MUTE key during a call the opposite side will no longer hear you while can still hear the opposite side The mute function stays effective during the call unti...

Page 27: ...s button down se Refer to section Attaching the d Power Cor for details 3 2 LEDs The status and descrip EDs a Table 3 2 LEDs of the EP302 tion of the L re listed in the following table No LED Status D...

Page 28: ...play and Description The based on the standby following description of the displayed information is screen and the on call screen Message Message Figure 3 2 Standby screen EP302 XE7000 Note z tory The...

Page 29: ...number g Note Fi ure 3 4 On call screen indicates ringing indicates a call is going on indicates a call is on hold In a call z The Oper soft key is used to park the on going call z The Hold soft key i...

Page 30: ...s main menu is shown in Figure 3 6 4 8 z Call History refer to section Use the Call History for details z Speed Dial refer to section 5 1 Speed Dial Settings for details z Call Features refer to secti...

Page 31: ...r Call Features Do Not Disturb Call Forward Directed Pickup Forward to Vmail FWD Busy FWD Universal FWD Ring No Answer Remote FWD Universal Call Features menu structure Note Figure 3 7 EP302 XE2000 do...

Page 32: ...ut letters To be specific the number keys 2 to 9 are also for letters A a to Z z the number key 0 is for the number 0 only and the number key 1 is also for some special characters such as dot and hyph...

Page 33: ...umber keys directly The following sections primarily describe phone operations by means of direction keys and soft keys 4 1 Plac e e a Call Aft r the initial setup your phone displays the standby scre...

Page 34: ...the speed dial table MENU Speed Dial 4 3 Redial the Last Called Number To redial the last number you called press the REDIAL key 4 4 Answer a Call You can answer an incoming call by one of the follow...

Page 35: ...to increase the volume and press VOL to decrease the volume Level 0 is mute Table 4 1 Operation step Step Operation LCD Display 1 Press VOL VOL to adjust the volume Note The EP302 can save the volume...

Page 36: ...splayed it indicates that the phone is downloading data from the server The EP302 downloads a maximum number of 20 entries at a time z You can only view numbers in the user directory and dial out numb...

Page 37: ...rd soft key Placed Calls Enter soft key View soft key You can dial out a placed call from the list of placed calls directly Dial out a placed call Record soft key Placed Calls Enter soft key Call soft...

Page 38: ...Received Calls Unv Missed Calls Missed Calls DEL soft key 4 9 Three Party Conference The EP302 supports the three party conference function There are two types of three party conferences announced and...

Page 39: ...function you will come to user B s voice mailbox you can press the Hangup soft key to exit the voice mailbox If user B does not have the voice mailbox function the line will be automatically switched...

Page 40: ...the voice mailbox Note In step 3 if the call connection with user B fails or if user B does not answer the call the line will be automatically switched to the call hold state between you and user A Yo...

Page 41: ...the call press the HOLD key again The corresponding line switch LED turns ON If you are on a call and you want to place a new call but you do not want to lose the current call you can use the call hol...

Page 42: ...resume the call with user A directly and end the call connection with user B at the same time 4 11 Call Waiting This feature allows you to answer a new call the call status LED and line switch LED sta...

Page 43: ...een these two lines by this method 4 12 Call Transfer This feature allows you to transfer an on going call with one party to another party so that a call is established between the other two parties N...

Page 44: ...user A z For EP302 XE7000 if you hang up the phone before completing the call transfer to user B your phone will return to the call hold state with user A z For EP302 XE2000 if the call connection wi...

Page 45: ...d by another person the IP PBX will assign a new park number for you So use the park number displayed on your phone screen z If a parked call is not retrieved for a certain length of time configured o...

Page 46: ...a short indication for an incoming call on its LCD panel and the call is then forwarded to the voice mailbox The caller will hear a voice prompt asking him her to leave a message in the voice mailbox...

Page 47: ...the IP PBX the caller will hear a beep sound prompting him her to leave a message 4 16 Retrieve Voice Mails Note EP302 XE2000 does not support the function of retrieving voice mails When you have unc...

Page 48: ...use this function 4 18 Mute By using the Mute function during a call you can turn off your microphone so that the other party cannot hear you To enable disable the Mute function press the MUTE key dur...

Page 49: ...User Manual Aolynk EP302 IP Phone 4 Using the Phone 42 Figure 4 2 Cable connection...

Page 50: ...Speed Dial You can assign a telephone number to each of the number keys 1 to 9 so that you escribes how to add modify and delete a Speed Dial number ber ial out a Speed Dial number on the Speed Dial s...

Page 51: ...the phone is in the Do Not Disturb mode Enable disable the Do Not Disturb function MENU Call Features Do Not isturb Enable Disable If multiple call settings are configured on the phone only the settin...

Page 52: ...ion MENU Call Call Forward Remote Call Forward Universal Enable and specify the Ta Forward nce enabled o his function applies to all incoming calls The EP rward Call Forward Universal Cal 02 supports...

Page 53: ...y the type with highest priority level is displayed on the LCD z The Remote Call Forward Universal function al setting phone s obtain the authorization Note In the case of EP302 XE2000 when the Remote...

Page 54: ...rward to Voice Mailbox function is not supported Once enabled the Call Forward to Voice Mailbox function applies to all incoming calls Enable disable the Forward to Voice Mailbox function MENU Call Fe...

Page 55: ...twork Settings menu you can set the primary PBX IP address second PBX IP address and dialing domain The primary PBX IP address is the IP secondary PBX server enter an IP address or a domain name in th...

Page 56: ...e Ad str Status ew change the registration status istration status MENU Advance fline et ettings Registratio z Online means the phone is successfully co PBX The call ture one is z Offline is not conne...

Page 57: ...ress 8 on the 7 Net Test Menu Key Exits keypad to select 8 Restore Default End Menu 3 Press the key Restore Defau lt Restore Default MENU Exits 4 Wait while the EP302 restores Restore default settings...

Page 58: ...P302 powered through PoE LAN port of the EP302 supports PoE while the PC port doe can be powered through the LAN port and the network cable without the need of an external power supply I EP302 and the...

Page 59: ...on IX Why can t the phone download application programs upon startup Run TFTP Server program on the download server and specify the file path of the starting program If no application programs are do...

Page 60: ...then press the corresponding line key ng c If line k nswer the new call The current call will be terminated automatically XIV ew the IP y EP302 Y the IP address of your EP302 by selecting 1 View Setti...

Page 61: ...oE EEE One ts the phone and the handset Ethernet ports RJ 45 10Base T 100Base TX 0 Mbps auto negotiation MDI MDIX a 802 3 802 3u compl 10 IEE I 802 3af handset port connec Power supply 48 VDC 0 25 A P...

Page 62: ...ccess control addresses Announced Conference ber ask is willing to participate in the To invite a third party into an announced conference the caller party needs to dial the person s num whether he sh...

Page 63: ...incoming and outgoing calls CH Hold is calling and called parties cannot hear Call Hold When the CH service is enabled the call is suspended temporarily while the call connection sustained The each o...

Page 64: ...ctivity detection EC echo cancellation As the core unit of the voice coder and modem the DSP can implement tasks such as voice compression VAD v delay jitter correction and clock synchronization Direc...

Page 65: ...ng type of PCM and the bit rate of 56 kbps and 64 kbps ITU T G 722 2 ding standard defined by the ITU ITU T G 72 A voice co international telecommunications union with the coding type of ADPCM and the...

Page 66: ...emporarily shield the other party from n to the voice of this side NAT Network Address n n share the Translatio Through NAT multiple PCs in a LAN ca same public IP address to access the Internet In th...

Page 67: ...a pre defined number by simp Three Party Conference Three parties can participate in one call to have a three party conference via telephones Transfer ransfer the call to a third party so that the ca...

Page 68: ...logical LAN across physical devices VAD Voice Activity Detection VAD implements voice data analysis to distinguish non voice frames generated when the parties of the call do not speak from voice fram...