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Troubleshooting
Power module failure
Symptom
The power module LED PWR1/PWR2 on the front panel is off.
Solution
To resolve the issue:
1.
Power off the device.
2.
Verify that the power source meets the power module requirements.
3.
Verify that the power cord is connected securely.
4.
Verify that the power cord is in good condition.
5.
If the issue persists, contact H3C Support.
Fan tray failure
Symptom
After the device is booted, the following information is displayed on the configuration terminal:
%Jun 22 16:11:37:485 2014 H3C DEV/4/FAN FAILED:
Fan 1 failed.
The output indicates a fan tray failure.
Solution
To resolve the issue:
1.
Verify that a fan tray is installed in the fan tray slot.
2.
Verify that the fan tray is in firm contact with the backplane.
3.
If the issue persists, contact H3C Support.
Configuration terminal display issue
Symptom
The configuration terminal displays nothing or garbled text when the device is powered on.
Solution
To resolve the issue:
1.
Verify that the power supply system is operating correctly.
2.
Verify that the console cable is connected correctly to the serial port configured on the
configuration terminal.
3.
Verify that the configuration terminal parameters are configured correctly.
{
Baud rate
—9600.
{
Data bits
—8.
{
Parity
—None.
{
Stop bits
—1.
