Installation Manual
H3C SecPath V100-S Security Gateway
Chapter 6 Troubleshooting
6-2
II. Troubleshooting illegible characters
1) Symptom
After the power-on of the security gateway, console terminal displays illegible
characters
2) Solution
Confirm the parameters are configured at the terminal (such as HyperTerminal):
z
Bits per second = 9600
z
Data bits = 8
z
Parity = none
z
Stop bits = 1
z
Flow control = none
z
Terminal emulation = VT100
Reset them if they are not the same as the above list.
6.3 Troubleshooting Application Upgrading
I. Fault 1
1) Symptom
Boot the security gateway, upgrade Comware software using TFTP, and the system
displays the following messages:
Net Port Download Menu:
1: Change Net Parameter
2: Download From Net
3: Exit to Main Menu
Enter your choice(1-3): 2
Starting the TFTP download...
Failed to connect the tftp server!!
Please check the network setting!!
2) Solution
The above symptom may be caused by either of the two problems:
z
The TFTP Server program does not run.
z
The Ethernet is not connected properly.
Run the TFTP Server program on the system, confirm that the IP address is set
correctly, and the network cables are connected.
II. Fault 2
1) Symptom