Installation Manual
H3C SecPath V1000-A Security Gateway
Chapter 7 Troubleshooting
7-3
Net Port Download Menu:
1: Change Net Parameter
2: Download From Net
3: Exit to Main Menu
Enter your choice(1-3): 2
Starting the TFTP download...
Failed to find the updated file
Please check the network setting!!
2) Troubleshooting:
Check that the file to be downloaded exists and you have correctly specified the
directory in the TFTP server.
III. Fault 3
1) Symptom:
Start the security gateway and upgrade the Comware using TFTP. The system
displays:
Net Port Download Menu:
1: Change Net Parameter
2: Download From Net
3: Exit to Main Menu
Enter your choice(1-3): 2
Starting the TFTP download...
The downloaded software is not a valid version.
Please download the correct version.
2) Troubleshooting:
Check that you are downloading the correct software version.
Note:
The bar code labels attached to the security gateway unit and the Smart Interface
Cards (SICs) contain the information about production and maintenance. Before you
ask your supplier to repair a failed unit, provide its bar code.