Installation Manual
H3C SecPath V1000-A Security Gateway
Chapter 7 Troubleshooting
7-2
II. Illegible characters on the terminal
1) Symptom:
The powered-up security gateway displays illegible characters on the console terminal.
2) Troubleshooting:
Make sure you have set on your terminal (HyperTerminal):
z
Baud rate = 9600
z
Databit = 8
z
Parity check = none
z
Stopbit = 1
z
Flow control = none
z
Terminal emulation = VT100
Reconfigure the parameters if their values are different.
7.3 Troubleshooting the Software Upgrade
I. Fault 1
1) Symptom:
Start the security gateway and upgrade the Comware using TFTP. The system
displays:
Net Port Download Menu:
1: Change Net Parameter
2: Download From Net
3: Exit to Main Menu
Enter your choice(1-3): 2
Starting the TFTP download...
Failed to connect the tftp server!!
Please check the network setting!!
2) Troubleshooting:
Check that:
z
The TFTP server program is started.
z
An Ethernet connection to the TFTP server is present (the IP address is correct
and the network cable is securely connected).
II. Fault 2
1) Symptom:
Start the security gateway and upgrade the Comware using TFTP. The system
displays: