17
Troubleshooting
Power failure
Symptom
The device cannot be powered on and the power status LED PWR is off.
Solution
To resolve the problem:
1.
Verify that the power source specifications are as required.
2.
Verify that the power cord is securely connected to the device.
3.
Verify that the power cord is in good condition.
4.
If the problem persists, contact H3C Support.
No display or garbled display on the configuration
terminal
Symptom
The configuration terminal does not have display or displays garbled text after the device is powered on.
Solution
To resolve the problem:
1.
Verify that the power system is operating correctly.
2.
Verify that the console cable is connected to a correct serial port. (The serial port in use must be the
one set on the terminal.)
3.
Verify that the following settings are configured for the terminal:
{
Baud rate
—9600.
{
Data bits
—8.
{
Parity
—None.
{
Stop bits
—1.
{
Flow control
—None.
{
Emulation
—VT100 or Auto detect.
