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GB

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WARNING

If any constructional change is made to the stove or if it is not used for the intended purpose, any claim under
warranty lapses.

18. Replacement part orders / Service enquiries / Complaints

For ordering replacement parts or making enquiries about repairs and service as well as in the event of any
complaints, please get in touch

directly with your Haas +Sohn sales partner

where you purchased the

appliance.

Note

So that your enquiry can be dealt with quickly, the following details from the nameplate are essential:

Exact type designation

(version of the model)

Manufacturer's number

The nameplate is located on the back of the stove and on the front page of the operating instructions.
Please also take note of the technical drawings and tables on the appliance sheet, where you will find the right
designation of the replacement part required.

Subject to dimensional and design changes, technical and optical changes, typing and printing errors.

Summary of Contents for HSP 4.0-F1

Page 1: ...Installation and operating manual Pellet stove Installation and operating manual Pellet stove GB 0545508001413 Pellet stove Nameplate ...

Page 2: ...ment sheet is part of these operating instructions Notes in the text Of utmost importance there are the notes entitled WARNING The notes entitled WARNING advise you on serious danger of damage to the heating device or of an injury The note entitled Notice advises you on possible damage to your heating device The note itself calls your attention to the information important for the operation of you...

Page 3: ...play 9 7 Operating the pellet stov 9 7 1 Suitable fuels 9 7 2 Unsuitable fuels 9 7 3 Using for the first time 9 7 3 1 General 9 7 3 2 Operating console 10 8 Additional operator console functions 12 8 1 Backlighting 12 8 2 Energy saving mode Actual room temperature display 13 8 3 Button lock child safety device 13 9 Functions in the main menu 13 9 1 Main menu Select functions 13 9 1 1 Manual operat...

Page 4: ...ode 23 11 7 Standby 24 11 8 Shut down 24 11 9 Cooling 24 11 10 Error display Fault 24 11 11 OFF 24 12 Overheating protection 24 13 Power cut 24 14 Cleaning and maintenance work see Appliance sheet 3 4 25 15 Faults causes correction 25 15 1 Fault error code Fxxx 25 16 General information faults 28 17 Warranty 28 18 Replacement part orders Service enquiries Complaints 29 ...

Page 5: ...e combustion air opening provided must not be closed throttled constricted covered or shut off On stoves with an outdoor air connection the opening must not be shut or closed during operation This appliance can be used by children form 8 years and above and people with reduced physical sensory or mental capabilities if they have been given supervision and instruction concerning the use of the appl...

Page 6: ...of in accordance with the local laws of the specific country This applies to products put into service after August 13 2005 in Germany after March 23 2006 3 Electrical connection The stove is operated with a mains voltage of 230V 50Hz Only use the original mains cable supplied with the appliance The socket must be easily accessible 4 Chimney WARNING The chimney must be made of stainless steel or c...

Page 7: ...the chimney gas tight flue tubes should be used Approved flex steel tubes are also suitable Please observe the national regulations The flue tube must be securely fitted on the flue gas spigot The flue gas tube must not be installed with a drop to the chimney It is also essential to ensure that the flue tube does not stick out into the open cross section of the chimney which would interfere with t...

Page 8: ...ctive length of the chimney C Inlet of outside air D T shaped block with plug for discharge of condensate 5 Installation CAUTION For comfortable maintenance and service are following distances recommended at the sides minimum 50 cm at the back minimum 25 cm ...

Page 9: ... the sides and in the direction of radiation forwards must be maintained according to the nameplate WARNING Floor protection In case of flammable or temperature sensitive floor coverings the appliance must be placed on a non flammable base see drawing Figure 2 Recommendation for floor protection A 30 cm at the front B 10 cm at the sides C up to the back wall WARNING It is forbidden to put down or ...

Page 10: ...ot draw air from the room where it is installed This allows the stove to be operated in low energy or passive houses or in houses equipped with mechanical ventilation systems 5 4 Outside air connection Note We recommend using the outside air connection for the supply of combustion air in order not to use up the valuable indoor air when heating To do this connect the air intake elbow located on the...

Page 11: ... must be supplied from the outside or from an approved chimney system e g LAS system 5 5 Convection air distribution Double Air only for stoves with a convection blower Depending on the specific variant of the stove the hot air is either transported to the space in front of the stove or it is piped to another heated space Hot air can be transported by the blower either directly to the stove instal...

Page 12: ...petent person 5 6 Room temperature sensor Note A room temperature sensor is installed on the back of the stove In the box there is about 0 8 m long cable so the sensor can be placed farther away from the stove this eliminates a possible error of temperature measurement coffed by the proximity of the flue CAUTION The sensor itself metal part must not touch the floor or wall this could distort the t...

Page 13: ...e fuels The use of lower quality or unauthorised fuel adversely affects the operation of your pellet stove and may lead to the lapse of the guarantee Burning wood pellets of a poor quality leads to cleaning intervals becoming shorter and more fuel being consumed Note Unauthorised fuels are for example wood chips straw maize firewood etc 7 3 Using for the first time 7 3 1 General Before using for t...

Page 14: ...0 F2 when using for the first time the Manual filling process must be started twice see point 9 1 12 Due to the different expansion of the materials used the stove may make sounds resembling ticking or banging when heated or cooled In principle these sounds cannot be eliminated during operation Due to the different expansion of the materials used and the sounds from the motor fan etc sound effects...

Page 15: ...e Plus or Minus buttons The setting is saved by pressing the OK button 18 10 30 OK 7 3 2 4 Starting the pellet stove operating mode ON Procedure On the standard screen press the ON OFF button to get the stove started 09 33 Before starting the start zone of the stove a Burner test is per formed automatically 09 33 BURNERTEST 30 C Weekly program ...

Page 16: ...e is adequate ventilation in the installation room during this time and avoid inhaling directly The varnish is prone to scratches and damage before commissioning but hardens after repeated heating Note If the start zone could not be successfully completed i e no flame generation or the required temperature could not be reached at the flue gas thermosensor then a safety shutdown is initiated and an...

Page 17: ...utton lock child safety device Procedure Activation Hold the Menu button down for approx 10 seconds until Button block activated appears on the display Deactivation Hold the Menu button down for approx 10 seconds until Button block activated no longer appears on the display 09 33 9 Functions in the main menu 9 1 Main menu Select functions Prerequisite Welcome page is displayed The Main menu page a...

Page 18: ... Log Manual filling for HSP 4 0 F2 only Info Software Language 9 1 1 Manual operating mode Oper mode Procedure Press the Manually function to activate the manual operating mode Manually off Automatic 20 C Weekly program off Heating Level Procedure Press and move the scroll bar to select the set heating level Con firm the selection by pressing the OK button Press the START button to start the stove...

Page 19: ...ode Weekly program Oper mode Procedure Press the Weekly program function to activate this operating mode Manually off Automatic 20 C Weekly program off Weekly program Procedure After selecting the day of the week up to three heating zones can be set and their start end and set temperature defined The weekly program function starts by pressing the START button mo tu we th fr sa su 1 06 00 to 09 00 ...

Page 20: ...le to start the stove early by pressing the ON OFF button The next heating zone is selected directly for this 09 33 STANDBY STANDBY Next heating zone Wed 14 00 18 00 22 C Weekly program Stove Early start Select Stove on to activate an early start Switch on the oven Switch off the oven OK Note Early stop It is also possible to end the current heating zone by pressing the ON OFF button 14 33 HEATING...

Page 21: ...de Procedure To activate ECO Mode resize the button Oper mode Automatic Heating curve 2 ECO Mode Maintenance 1000 kg 9 1 6 Maintenance Maintenance The service interval can only be reset after burning more than 1 kg of pellets After that the maintenance interval Maintenance due after 830 kg Maintenance Procedure By pressing the RESET button you will be asked whether you really want to reset the ser...

Page 22: ...the date and time Confirm the selection by pressing the OK button Day Do 03 Month 09 Year 2020 Time 07 29 OK 9 1 9 Display Display In the Display menu you can set the brightness screen saver displays the temperature or automatic display off Procedure Press any line to make settings Display brightness 80 Screen saver to 300 s Switch off display after 600 s 9 1 10 Network Network Procedure All WIFI ...

Page 23: ...k name HaasSohn_ WIFI password 9 1 10 3 Network name Network The name of the local WLAN network is displayed in the Network name line Mode local HaasSohn App PIN 4363 Network name HaasSohn_ WIFI password 9 1 10 4 WIFI password Network Enter the password for your home network in the WIFI password line In the local HaasSohn mode the password will be entered here Mode local HaasSohn App PIN 4363 Netw...

Page 24: ...ay Network Error Log Info Software 9 1 12 Manual filling for HSP 4 0 F2 only Manual filling Procedure In the main menu select the Manual filling function and press the START button The fuel conveyor is set in motion for 4 minutes and transports the pellets to the furnace After filling is completed you return to the main menu by pressing the back button at the top left 4 00 START Note When using fo...

Page 25: ...utton Info Software Language Deutsch 10 Mobile application general safety instructions The application may only be operated by persons who have become familiar with the safety regulations for H S stoves 10 1 Installation of mobile application You can find the Haas Sohn app on Apple mobile devices in the App Store or on Android mobile devices in the Play Store Mobile devices with the following oper...

Page 26: ...n Network modes Modes local HaasSohn local global If your own WLAN Wifi network is not available this setting can be used to set up a new Haas Sohn network Hotspot without internet connection only for direct control of pellet stoves The stove can be connected to an existing home WLAN Wifi The internet connection has been deactivated The stove must be connected to an existing home WLAN Wifi The int...

Page 27: ...preset levels The higher the level 1 5 the higher the heat output Automatic control The heat output is controlled according to the difference between the set and Actual room temperature 11 4 Burner test when heating During the Heating mode operating state the burner test is started in cycles depending on the selected heat output level The burner test takes approx 3 min 11 5 Cooling down If the set...

Page 28: ...nger be automatically started up The operator can see the fault on the display Once the fault has been properly corrected and the error message on the operator console has been cleared the stove can be started up again Procedure The error is cleared by pressing the OK button Welcome page is displayed Combustion chamber door open F0009 OK Note Otherwise please read the information under Faults caus...

Page 29: ...ct service department B Fuse F1 3 15 A defective contact service department C Ignition defective contact service department F0002 A Burner dirty B Pellet tank empty C Ignition defective D Burner not lying flush E Flame temperature sensor defective F Downpipe screw conveyor blocked G Screw motor defective A Clean burner B Clean burner fill pellet tank C Ignition defective contact service department...

Page 30: ...t service department F0015 A Induced draught fan defective B Power supply to the fan motor interrupted A Contact service department B Check cable contact service department F0018 A Power cut A Clean burner Clear error 018 F0019 A Burner dirty when heating B Leakage C Flue draught too low A Clean burner tray B Check doors ashtray doors seals C Check the chimney F0020 A Burner dirty at burner test w...

Page 31: ... chamber dirty B Flame temperature sensor at bottom defective A Clean burner B Contact service department F0033 A No WLAN connection B WLAN code is incorrect C No IP address received A Check WLAN reception B Check WLAN code C Check DHCP settings on the router F0034 A No internet connection available A Check internet connection F0040 A Combustion chamber not cleaned in specified time interval A Cle...

Page 32: ...low noise levels may occur These sounds are due to factors that are out of control and therefore should not be considered a reason for claims 17 Warranty HAAS SOHN gives the purchaser a warranty within the context of the statutory regulations The two year guarantee period commences on the date of the Actual handover Note The receipt is to be presented as evidence If a defect occurs in your applian...

Page 33: ... partner where you purchased the appliance Note So that your enquiry can be dealt with quickly the following details from the nameplate are essential Exact type designation version of the model Manufacturer s number The nameplate is located on the back of the stove and on the front page of the operating instructions Please also take note of the technical drawings and tables on the appliance sheet ...

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Page 36: ...All documents such as operating instructions appliance sheet test reports etc and contact details can also be found under www haassohn com ...

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