High Pressure Diffuser - Service Procedures
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Operator Manual
Appendix A: Service Procedures
A.1 Return Procedures
To return the High Pressure Diffuser for repair, first obtain a returned material authorization
number (RA#). The RA# is necessary for any instrument that requires repair or calibration by
an authorized service center. Include the RA# on the shipping label when the instrument is
returned.
For the most up-to-date RA# process information, including copies of all required forms, call
Hach Ultra at 800.866.7889 or +1 541.472.6500.
To return an instrument for credit, please contact the local sales representative.
A.2 Technical Support Information
Technical Support Engineers are available to provide advice and recommendations for
applications, product operation, measurement specifications, hardware and software, factory
and customer site training.
Please provide name, company, phone number, fax number, model number, serial number and
comment or question.
Call +1 541.472.6500
Toll Free 800.866.7889 (US/CA)
Fax +1 (541) 474-7414
6:30 AM to 5:00 PM Pacific Time
Monday through Friday
Email: TechSupportGP@hachultra.com