37
Section 7
Troubleshooting
7.1 Error Codes
When a sensor is experiencing an error condition, the sensor reading on
the measurement screen will flash and all relays and analog outputs associated with this
sensor will be held. The following conditions will cause the sensor reading to flash:
•
Sensor calibration
•
Relay timer washing cycle
•
Loss of communication
Highlight the Sensor Diag menu and press ENTER. Highlight Errors and press ENTER to
determine the cause of the error. Errors are defined in
.
7.2 Warnings
A sensor warning will leave all menus, relays, and outputs functioning normally, but will
cause a warning icon to flash on the right side of the display. Highlight the Sensor Diag
menu and press
ENTER
to determine the cause of the warning.
A warning may be used to trigger a relay and users can set warning levels to define the
severity of the warning. Errors are defined in
7.3 Sensor Troubleshooting
Table 7 Error Codes
Displayed Error
Definition
Resolution
ADC FAILURE
A/D conversion fails.
Call the Service Department.
SENSOR PUNC
Sensor punctured.
Replace sensor cartridge.
1
1
Replacement of the cartridge will reset the read out.
Table 8 Warning Codes
Displayed Warning
Definition
Resolution
PROBE OUT RANGE
No probe connected or measurement reading is out of
range.
Check the DO range and ensure that it is
within 0–40 ppm.
TEMP OUT RANGE
No temperature element connected or temperature
reading is out of range.
Check the temperature range and ensure
that it is within –20 °C to 200 °C.
FLASH FAILURE
Cannot write flash memory.
Call the Service Department.
CAL REQUIRED
Past the calibration days since last calibration date.
Calibrate the sensor.
REPLACE SENSOR
Past the total days of current sensor in use.
Install new sensor.
Table 9 Sensor Troubleshooting
Problem
Cause
Resolution
Sensor reading remains at 0 or
max. value for 24 hours or more
Membrane is punctured
Compare reading to measurement obtained by a
hand-held DO sensor. If different, Replace sensor
cartridge.
Call Customer Service.
Cannot calibrate the sensor
Sensor module or sensor
membrane is bad.
Replace sensor cartridge. Recalibrate the sensor.
Call Customer Service.
客服:400 688 9809
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