12
Troubleshooting
Problem
Cause
Solution
The hot air fryer does not
work
The appliance is not
plugged in.
Plug the appliance to an earthed
socket.
The basket is not properly
locked.
Push the basket back in your air fryer
properly until it locks in place.
The ingredients are not
done.
There is too much food in
the basket
Remove some food. Smaller batches
fry more evenly.
The set temperature is too
low.
Program the temperature to a higher
setting.
The preparation time is
too short.
Set more time to allow the food to
cook completely.
The ingredients are fried
unevenly.
Certain
types
of
ingredients need to be
stirred halfway through
the preparation time.
Remove the pot from the main body
and give it a gentle shake halfway
through the preparation process.
Fried snacks are not
crispy.
The snacks were meant for
a traditional deep fryer.
Use oven snacks or lightly coat the
ingredients in some oil for a crispier
result.
The pot does not fit into
the appliance property.
Too much food in the
basket.
Remove some food. Smaller batches
fry more evenly.
The basket is not placed
correctly.
Push the basket down into the pot
until it clicks.
White smoke comes out
of the appliance.
You are preparing greasy
ingredients
When you fry greasy ingredients in
the air fryer. a large amount of oil will
leak into the pot and it produces
white smoke. The pot may heat up
more than usual. This does not affect
the performance or the end result.
There's grease from a
previous use.
Make sure you clean the pot properly
after each use.
Fresh chips are fried
unevenly.
You didn't rinse the chips
properly before frying
them.
Rinse the chips properly to remove all
the starch from the outside.
Fresh chips are not crispy
when they come out of
the air fryer.
The crispiness of the fries
depends on the amount of
oil and water in the fries.
Cut the potato smaller and add
slightly more oil for a crispier result.
