English
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12
W
ARRANTY
12.1 Warranty Period
HÆGER units have a 24-month warranty period. The warranty period
starts on the day the new unit is purchased. Consumables or defects
causing a negligible effect on operation or value of the equipment are not
covered.
The warranty has to be proven by presentation of a copy of the original
purchase receipt, on which the date of purchase and the unit-model are
indicated.
12.2 Warranty Handling
A faulty unit needs to be returned to an authorized service centre
including a valid purchase note. If the unit develops a fault during the
warranty period, the service centre will repair any defects caused by
material or manufacturing faults free of charge.
The service centre will at its discretion fulfil its warranty obligations by
either repairing or exchanging the faulty units or parts of the faulty units.
In case of replacement, colour and model can be different from the
original purchased unit.
The initial purchase date shall determine the start of the warranty period.
The warranty period is not extended if the unit is exchanged or repaired
by the appointed service centres.
12.3 Warranty Exclusions
Damage or defects caused by incorrect treatment or operation and
damage resulting from use of non-original parts or accessories are not
covered by the warranty.
The warranty does not cover damage caused by outside factors, such as
lightning, water and fire, or any damage caused during transportation.
No warranty can be claimed if the serial number on the unit has been
changed, removed or rendered illegal.
