20
TROUBLESHOOTING
In the event of any fault:
•
•turn off the appliance
•
•disconnect the power supply
•
•have the appliance repaired
•
•Based on the instructions given in the table below, some minor issues can be correct
-
ed by the user. Please check the consecutive points in the table before you refer the
repair to customer service.
PROBLEM
POSSIBLE CAUSE
REMEDY
1.The appliance does not
work
- no power
- check the fuse, replace if
blown
2.Sensor fields do not re-
spond when touched
- appliance is not turned on
- Turn on
- sensor field touched too briefly
(less than one second)
- touch the sensor field longer
- multiple sensors touched at the
same time
- always touch only one sensor
field (except when a cooking
zone is switched off)
3.The appliance does not
respond and emits and
extended beep
- improper use (wrong sensor
fields touched or sensors touched
too briefly)
- reconnect the hob
- sensor fields covered or
dirty
- uncover or clean the sensor
fields
4.The appliance switches
itself off
- no sensor field is touched for 10
seconds of activating the appli-
ance
- Switch on the appliance and
set heat setting without delay
- sensor fields covered or dirty
- uncover or clean the sensor
fields
5.A single cooking zone
switches off and residual
heat indicator “H” is shown.
- limited cook time
- switch on the cooking zone
again
- sensor fields covered or dirty
- uncover or clean the sensor
fields
- electronic components overheat-
ed