18
Support
Inquiries regarding this product
Please use the contact information below for inquiries
about this product.
＊
Hagiwara Sys-Com Co. Inc.
2-4-3 Nishiki, Naka-ku, Nagoya, Aichi 460-0003 Japan
About Repair
If a malfunction occurs, please refer to the user manual and check whether the settings and
connection are properly configured. If you still cannot get the device to work properly, send the
device to the following address, along with a note explaining the specific problem, connection
environment, the model of CLIE you are using, your return address, etc, and the product
warranty (or bill of sale).
＊
Address
＜
Cautions
＞
When shipping the device, please use a package delivery service that offers delivery
confirmation, etc. Please refrain from sending it via regular mail. In addition, the customer must
pre-pay all shipping charges. Our company shall accept no responsibility for loss or accidents in
transit. Completion of repairs usually requires about 7 days after receiving the product.
Exclusions
Our company shall accept no responsibility for damage occurring as the result of operating the
Hagiwara Sys-Com Support Center
Toll-free number: 0120-307-456 FAX:052-223-1328
Hours
：
Monday-Friday 10-12 am/1–5 pm (excluding Saturday, Sunday, Holidays and other days when our
company is closed)
URL: http://wwwhscjpn.co.jp/ E-mail
address:
support@hscjpn.co.jp
If the support line is busy, please wait for a while and try again.
E-mail and FAX can be received 24 hours a day.
Hagiwara Sys-Com Support Center
2-4-3 Nishiki, Naka-ku, Nagoya, Aichi 460-0003 Japan
0120
−
307
−
456
