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TELEPHONE CONTROL
Telephone Interface
If the optional telephone interfaces has been added to your Lumina system, it allows you to control and access the status of your
system from any Touch-Tone phone.
The Lumina actually talks to you using a digital recording of an actual human voice, so the sound is incredibly life like. You send
commands to the Lumina using the keys of your Touch-Tone telephone. There are no tapes, discs, or other moving parts
associated with the speech and control features, so there is no maintenance or parts to wear out.
NOTE:
There are two keys on your Touch-Tone telephone that are special. The ' # ' key (pound key, to the right of the zero),
and the ' * ' key (star key, to the left of the zero). You will be using these keys.
In-House Phones
Each time you pick up your telephone at home, the Lumina will also pick up the line and listen for a # (pound) key. If Lumina
does not hear the # key within 5 seconds, it hangs up and does not listen in again until the next time you pick up your phone. If
the Lumina hears any key other than the # key while it is listening in, it disconnects itself immediately.
If the Lumina does hear the # key within 3 seconds of your picking up the receiver, it disconnects your phones from the phone
company lines and connects your phones to itself, and begins talking to you. When you hang up, your phones are immediately
reconnected to the phone company.
You will hear a slight click on your phone when the Lumina picks up or hangs up. This is normal. To access your Lumina from
an in-house phone: Pick up the receiver of any Touch-Tone phone in your house, pause for just a moment (about a second), and
then press the # key on the phone.
You will hear the voice menu, which tells you what commands are available over the telephone.
NOTE:
If your system is in High Security Mode, you must also enter your code following the # key -
See
High Security Mode
.
If an alarm occurs, the in-house phones will be disconnected when the Lumina begins to dial out.
Remote Phones
You may also call your system from any Touch Tone phone and "talk" to your Lumina, exactly as if you were at home, except
that you must enter your code to gain access to the Lumina.
To call your system from any touch tone phone, dial your phone number. After 8 rings (or whatever you have "Rings Before
Answer" set to) your Lumina will answer and "beep" -
See
Set Up Dial
. Press the digits of your code on the phone. The first
digit must be pressed within 3 seconds of the beep. You will hear the menu.
If you hear three beeps after entering the code, you have entered the wrong code. Try again. If you make a mistake while
entering the code, press the # key and then enter the code again. You only have three tries to enter a valid code.
A successful remote access is logged in the event log as a Remote Phone Access, along with the time, date of its occurrence, and
the code used.
There are a number of setup items that control what you can do from a remote phone when you or anyone else calls into your
home -
See
Set Up, Dial.
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