I
Trouble Shooting
Why doesn't the phone work the way I want?
45
Problem
Possible Cause
Possible Solution
My Phone isn t Charging
Charger and phone are not
properly connected.
Check Connection between
charger and phone/Charging Jack
and phone.
Charger is not properly
plugged in.
make sure charger is properly
plugged into the AC outlet.
My Phone isn t making/
answering calls.
Battery is not Charged.
Charger the battery.
Outside the service area
Change the location untill the
phone displays signals also sound
alert.
I can't listen to my voice
messages
You don' have voice mail
services.
Call your service provider.
You have not setup you voice
mailbox with your service
provider.
Call your service provider.
Number Saved in Voice
mailbox is not correct.
Call your service provider.
You have forgotten your
password or not set up
correctly.
Call your service provider.
My SMS services are not
being Delivered.
You don't have SMS Services. Call your service provider.
Echo or Noise
Imperfect function line of
network operator.
Hang up the call and redial