26
Service Manual
Model No: DW12-PFE2-E/DW12-PFE2-U/DW12-PFE2ME-U
Issue
Rev.
13. Fault finding
13-1.Resolving minor problems yourself
E
xperience has shown that you can resolve most problems that rise during normal daily usage
yourself,without having to call out a service engineer.Not only does this save costs,but it also
means that the appliance is available for use again that much sooner. The following list of
common occurrences and their remedies should help you identify the causes of most problems.
13-2.Problems...
...when the appliance is switched on
Appliance does not start up
Fault with fuse in mains electricity supply.
Plug not inserted in wall socket.
Appliance door not closed properly.
Programme button has not been pressed.
Water tap not turned on.
Blocked strainer in water intake hose.
-
The strainer is situated in the Aquastop or supply-hose connection.
...with the appliance itself
Error display on the time-remaining indicator
When the time-remaining indicators “E1” blinks.
Have you checked whether:
the door is closed properly.
When the time-remaining indicators “E3” blinks.
Have you checked whether:
the drain hose is too low.
When the time-remaining indicators “E4” blinks.
Have you checked whether:
the drain hose is crimped or kinked.
the drain hose is too high.
Caution:
Do not forget that repairs should only be carried out by a qualified specialist. Improper
repairs can lead to considerable equipment damage as well as danger to the user.
