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TROUBLESHOOTING
TROUBLESHOOTING
POSSIBLE
PROBLEM
POSSIBLE CAUSE
REMEDY
Air Conditioner
does not start or
operate
Power supply cord is not plugged
into an outlet.
Plug unit into a mating grounded outlet.
Power supply cord has tripped.
Press and release RESET button on the power
supply cord.
Unit is turned off.
Turn on unit using remote control or on
control panel.
A household fuse or circuit breaker
has blown.
Replace the fuse or reset the circuit breaker.
Remote control is
not working
Batteries are dead.
Replace the batteries.
Batteries inserted wrong.
Make sure batteries are inserted in the
correct position.
Room does not
feel cold enough
The room is too hot.
Allow time for the room to cool down when
you turn on the unit.
The temperature control may not
be set correctly.
Adjust the temperature control on the
control panel or remote control.
Air flow is restricted.
Make sure the air discharge area is not
blocked.
Room feels too
cold
Temperature set too low.
Raise the set temperature.
Air conditioner
cycles on and off
too often
Air filter is dirty or restricted.
Clean the air filter.
Air flow is restricted.
Make sure the air discharge area is not
blocked.
Outside air temperature is below
61˚F.
Do not operate the unit when the outside
temperature is below 61˚F.
Outside temperature is very hot.
Raise the FAN speed to the highest setting.
Water drips into
your house
Air conditioner is not properly
leveled.
Tilt unit slightly from the front to the back.
Refer to Installation section. DO NOT drill a
hole in the cabinet base.
Water drips
outside your
house
Hot, humid weather.
This is normal during days with high humidity.
Water collects in
cabinet base
Humidity drains into cabinet base.
This is normal during days with high humidity.
DO NOT drill a hole in the cabinet base.
Air conditioner is
freezing up; ice
forming on coil
Temperature outside is too low,
below 61˚F.
To defrost coil, set to FAN ONLY mode and
set temperature higher.
