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Do not set it at place where is too 

cold and may freeze.

Do not use as floorstanding 

appliance.

Do not install to places without 

sewer.

Do not set at outdoor places.

Please mount it to firm and reliable wall.

In case connecting water heater with 

water drain hose, connect the drain 

hose to the inlet of the sewer to 

avoid polluting by splashing.

Before Usage

Setting Environment

The product adopts the patent "Safe Care" technology of our company. As long as adopting civil 

power supply, even if the earthing wire is electrified by mistake, the "Safe Care" technology still 

can block the dangerous electricity, and ensure your personal safety. But if you find perceptible 

current, please disconnect the power and contact local after service department for maintenance. 

Do not disassemble by yourself.

The original pipeline of the water heater is an organic part of "Safe Care". Do not remove it by 

yourself.

Otherwise we will not take responsibility for the injure and loss caused by the safety trouble 

occurred therefrom.

Statement:  This water heater shall only be repaired and maintained by qualifie servicemen. 

Improper maintenance may cause severe injury or damage. Before opening or 

repairing water heater, please do disconnect power supply.

Note:   Before asking for service, please refer to troubleshooting section to resolve easy problems.

During installation, adequate space must be reserved for future maintenance and repair. If 

the water heater is installed within decoration boards, the right board shall be removable to 

facilitate removing the plastic cover during maintenance.
City water inlet pressure shall not be less than 0.05MPa,Maximum pressure can not exceed 

0.80MPa.
Electric water heater shall be installed indoors with ambient temperature above 0°C. The pipes 

shall be collectively laid. Hot water outlet shall not be too far from use points. In case farer 

than 8m, hot water pipe shall have a thermal insulation to minimize heat loss.
The mounting wall shall be firm and reliable to support twice the weight of water heater 

full of water. Non-load bearing walls or air brick walls must have corresponding protective 

measures like additional support, wall-through screws or back boards.
Electric water heater shall be located in a place easy for use, maintenance and with a floor 

drainer. In case the tank or pipes leak, nearby or lower facilities shall not be damaged. The 

installation location shall avoid being above toilet bowl, bathtub, washbasin or doorframe, 

where will cause a suppressed or unsafe feeling to users.
Power for water heater shall be in a dry place free of water splash. (splash-proof box is 

preferred).
Do not confuse inlet and outlet water pipes. Safety valve shall be installed at designated 

position with no random modification.

External Cleaning: Disconnect power supply before cleaning. Gently wipe with wet cloth 

dipped with a little of mild detergent. Do not use gasoline or other solvents. Finally dry 

with dry cloth. Keep water heater dry. Do not use cleansers containing grinding agent (e.g. 

toothpaste), acids, chemical solvents (e.g. alcohol) or polishers to clean.
Internal Cleaning: To ensure high working efficiency, heating elements and tank liner of water 

heater shall be cleaned once in three years. Take care not to damage protection layer on 

heating elements and tank liner inner surface. According to different local water qualities and 

use habits, magnesium rod shall be periodically replaced. If maintenance is needed, please 

contact local service station.

For the first use after installation, due to there's no water within the tank, first the city water 

inlet valve and mixing valve must be opened. Close the mixing valve when water flows out 

continuously from the showerhead or other outlets (the tank is full). Check connections are 

free of water leakage, and connect power.
Turn the knob to set your desired water heating temperature, which can be stepless changed 

between cold water inlet temperature and 75°C. In heating mode, heating lamp is lighted on. 

Normally the knob shall be positioned at highest temperature. This machine has a thermostat 

function, which automatically switches off the water heater when temperature reaches the 

setting value, and switch on again when water temperature decreases to certain value.
City water pressure 

≥ 

0.80MPa will cause much water flowing out from safety valve pressure 

relief vent. This is due to too high water pressure. Please ask after-sales service for correction.

Never do that 

Be sure to act as per instructions

Before Usage

Installation

Before Usage

Cleaning and Maintenance

Before Usage

Attentions in Installation

Before Usage

Operation Instructions

Before Usage

Attentions in Operation

Installation must be made by installers of or designated by our company after-service 

department. The water heatershall be wall-mounted.
If there is no power cord or plug and the power is not interrupted, the fixing line connected must 

be equipped with the all-pole disconnection device provided by breakaway contact under the 

overvoltage type III condition according to wiring rules.
Before installation, make sure water heater rear wires are fit firmly. Determine an installation 

location. Make four holes 

12mm, 65mm deep in the wall with an impact drill according to 

installating dimension. Insert fix expansion hooks and expansion bolts in corresponding wall 

holes. Lift the water heater. Insert wall rack onto the hooks and bolts. Fit flat washers, rear wires 

and nuts in turn onto the bolts (see Figure 2). Tighten the nuts and check them firm. Install 

accessories such as safety valve, drain hose as shown in Figure 3. Use sealing compound to 

prevent water leakage.
To facilitate installation and removal, it is suggested a G 1/2" movable nut is fitted at appropriate 

locations on inlet and outlet pipes respectively. Find water supply location. Connect inlet pipe, 

outlet pipe and city water pipe respectively to the use point.
The hot water pipe shall not be too long to reduce the heat losses.
Please reserve some space in installation for the future maintenance.

The safety valve should be connected to the cold water inlet pipe. Please check carefully if the 

direction is correct after installation. The correct direction of installation is that the arrowhead on 

the safety valve should point to the water heater.
Please connect the drain hose to the safety valve. Connect one end of the hose to the safety valve 

vent and the other end to the sewage drain. The hose can be cut short or extended as necessary. 

The hose shall be installed as inclined downward. (see to Figure 4)
The water may drip from the discharge pipe of the pressure relied 

device and that this pipe must be installed in a continuously downward 

direction and in a frost-free environment. Check safety valve once a 

month as follow: move the small handle of safety valve, if there's water 

flowing out, safety valve is normal; if there's no water flow, please 

contact local after-sales service station.
The pressure relief device is to be operated regularly to remove lime 

deposits and to verify that it is not blocked.

Before Usage

Safety Precautions

Check if the ammeter and the diameter 

of the wires are in accordance with 

the rated current of the water heater. 

If necessary please have it checked by 

experienced electrician.

After installation, be sure to fill the 

heater completely with water before 

switching on the power in the first 

usage. Children must take bath 

under the supervision of adult.

In winter of cold area, if the heater is 

idle for a long period, please pull the 

handle of safety valve to discharge the 

water. Otherwise it may freeze inside 

the water heater and cause damages.

The product is only available for 

alternating current . Be sure to use 

independent power and earth it 

reliably. Set the power of the water 

heater at dry position away from 

water spraying.

In opening and closing the water 

valve, do not point the shower head 

to human body. Otherwise it may 

hurt by the spraying hot water.

In case the power cord of the water 

heater is damaged, be sure to have it 

replaced by after service technicians 

with special cord offered by the 

manufacturer.

(Figure 4)

pressure release hole

(Figure 3) for reference in installation only

Cold water inlet

Mixing valve

Hot water

outlet valve

Cold water 

outlet valve

Shower head

Hot 

water 

outlet

Safety valve

(Figure 2) 

To avoid causing machine troubles, do not connect power before tank is full of water.

Adjust a suitable temperature before use, for water temperature above 50°C may burn your skin.

This product is closed water heater, which can supply hot water through pipe connection to 

several points like bathroom (bathtub, washbasin, showerhead) and kitchen.

Heating adjustment can be made flexibly all year round adapting to climate changes. In  

long-term out-of-use or maintenance, you can close city water pipe valve, open mixing valve 

to hot water range, and move up safety valve handle to drain the tank. To avoid injury, before 

next use, it is suggested to first open hot water valve before switching on the water heater, 

exhausting gas possibly retained in the pipeline. In this case, no smoke or fire is permitted 

near the open valve. Carefully check and confirm all parts are in good condition.

Provided hot water quantity can meet use demand, temperature setting shall be possibly low. 

It can minimize heat dissipation, high-temperature corrosion and sedimentation, ensuring a 

longer service life.

Regularly ask servicemen to make safety inspection, remove sediment on heating elements, 

and check consumption of anode bar. Too much consumed anode bar shall be replaced.

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Before Usage

FAQ

Phenomenon

Conf

 

irmation items

Remedy

No water

No water supply or water 

pressure too low

Check

Hot water access close

Check and clear

Only cold water but 

pointer light when 

heat

Hot water access close

Check and open

Temperature not set to desired 

setting

Adjust temperature of water

Heating time limit and setting 

temperature not obtain

Keep heating

Defective heater

Contact with service department 

when 

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 are excluded.

(To be continued)

Description of the Symbols

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