9 - Troubleshooting
EN
18
Problem
Possible Cause
Possible Solution
The appliance
makes a clicking
sound
• This is normal. It is caused by the
refrigeration unit switching on or
off.
• -
A slight sound is to
be heard similar to
that of flowing wa
-
ter.
• This is normal.
• -
The appliance makes a
motor sound
• The refrigeration unit has just
turned itself on. This is normal
• -
It is not cold enough
inside th
e appli-
ance.
• The temperature is set too high.
• Goods that are too warm have
been stored.
• Too much food has been stored at
a time.
• The goods are too close to each
other.
• The door is not tightly closed.
• The door has been opened too
frequently or for too long.
• Reset the temperature.
• Always cool down goods be-
fore storing them.
• Always store small quantities of
food.
• Leave a gap between several
foods allowing air flowing.
• Close the door.
• Do not open the door too fre-
quently.
It is too cold
inside
th
e appliance.
• The temperature is set too low.
• The Fast-freezing function is ac-
tivated or has been running too
long.
• Reset the temperature.
•
Switch off the Fast-freezing
function.
Moist
ure accumu-
lates on the surface
of the appliance
.
• The climate is too warm and too
damp.
• This is normal in damp climate
and will change when the hu-
midity decreases. Wipe dry with
a cloth.
Strong ice and frost
in the freezer com-
partment.
• The goods were not adequately
packaged .
• The door is not tightly closed.
• The door has been opened too
frequently or for too long.
• The door gasket is dirty, worn,
cracked or mis-matched.
• Something on the inside prevents
the door from closing properly.
• Always pack the goods well.
• Close the door.
• Do not open the door too fre-
quently.
• Clean the door gasket or re-
place them by the customer
service.
• Reposition the shelves, door
racks, or internal containers to
allow the door to close.
Th
e cooling system
does n
ot work.
• Mains plug is not connected to the
mains socket.
• The power supply is not intact.
• Connect the mains plug.
• Check the electrical supply to
the room. Call the local elec-
tricity company!
