13
TROUBLESHOOTING
Solutions for common faults
In case of a fault, first try the suggestions below. If the problem cannot be fixed, please get in
touch with your local Haier after-sales service centre. Only professional technicians may
dismantle and repair the range hood.
PROBLEM
POSSIBLE CAUSE
WHAT TO DO
No power.
Power supply plug is not
plugged in or not properly
connected.
Connect the power plug.
No power is supplied to the
electrical outlet.
Restore the power supply or contact
an electrician for repair.
Power is not connected or a
fuse is blown.
Restore or contact an electrician for
repair.
Product not
working.
The power supply is not
connected, or the voltage is
incorrect.
Restore the power supply or contact
an electrician for repair.
No fan speed has been
selected.
Select a fan speed.
Light button not pressed.
Press the light button.
Light has burned out.
Replace the light (please contact the
after-sales service centre).
Light not
working.
Main unit is not securely
fastened to wall.
Check that the main unit is fastened
securely.
Blower is not well fitted.
Fit the blower properly.
Product
vibrates.
Blower is damaged.
Replace the blower (please contact the
service centre).
Hand-tightened nut is loose.
Tighten the hand-tightened nut.
Windows and doors are open
too wide during use or are
closed.
Open or close doors and windows
as necessary to ensure venting
performance.
Poor suction.
Range hood body is not
installed at the correct height.
Re-install the appliance at the
required height.
Universal ducting hose is too
long, has not been stretched
tight, or has too many bends.
Reduce the length of the ducting hose
or the number of bends.
Shared flue aperture is too
narrow or the air outlet is
poorly sealed.
Widen the flue aperture or improve
the outlet sealing.
The check valve blade is stuck
and cannot function properly
Fix the blade and ensure the valve is
working correctly.
Range hood has not been
cleaned.
Clean the rangehood in accordance
with the instructions.
