Technical Information
5.2
Troubleshooting
If your monitor does not work properly, the following methods can help you
solve the general problem quickly. If the following methods still cannot be
solved, please contact Haier Service Center 4006 999 999.
No screen display
➢
Make sure the power is connected to the monitor.
➢
Check if the monitor signal cable is connected to the host computer.
Adjust the brightness and contrast of the display.
➢
Whether the display is in a power saving state.
➢
Whether the display setting of the Windows xp/vista/7/8/10 system is
correct. If it is not correct, please enter the safe mode of the system
and reset the display output.
Display image is too large, too small or disturbing line
➢
Use the
“
Auto
”
function in the OSD menu (for VGA signals only).
Color distortion or lack of color
➢
Check if the monitor signal cable is connected to the host computer.
➢
Use the color temperature function of the OSD main menu to make color
adjustments.
Image is too bright or too dark
➢
Adjust using the brightness and contrast functions of the OSD menu.
A slight Newton's ring appears during abnormal adjustment of the display
➢
In the case of power on, if you use too much force or adjust the
angle to exceed the maximum angle (15 degrees) during the adjustment
of the display angle, the display may appear a slight Newton ring
in a moment, disappear within three seconds, without affecting the
display
’s p
erformance and features.
Display cleaning and maintenance
➢
In order to maintain good display and heat dissipation of the LCD,
the display case and screen need to be cleaned regularly. Unplug
the monitor before cleaning the monitor.
➢
You can use a slightly damp soft cloth (spray a small amount of
water or a neutral cleaning solvent on a soft cloth) to wipe dust
and dirt from the cabinet and the screen, then dry the case and
screen with a soft, dry cloth.
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