Haier HW70-B1239, User Manual

EN

9-Troubleshooting

23

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Cause

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•  Temperature sensor - error..

•  Contact the After sales service..

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•  Heating error

•  Contact the After sales service..

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•  Motor - error..

•  Contact the After sales service..

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•  Water level sensor  - error

•  Contact the After sales service..

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or

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or

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•  Abnormal communication error

•  Contact the After sales service..

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• 

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•  Check and balance laundry load in the drum.

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Cause

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Washing machine fails 
to operate.

•  Programme is not yet started.

•  Check programme and start it.

•  Door is not properly closed.

•  Close the door properly.

•  Machine has not been switched on.

•  Switch the machine on.

•  Power failure.

•  Check power supply.

•  Child lock is activated.

•  Deactivate child lock.

Washing 

machine 

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water. 

•  No water.

•  Check water tap. 

•  Inlet hose is kinked.

•  Check inlet hose.

• 

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• 

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•  Water pressure is less than 0.03 MPa.

•  Check water pressure.

•  Door is not properly closed.

•  Close the door properly.

•  Water supply failure.

•  Ensure the water supply.

Machine  is  draining 

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•  Height of drain hose is below 80 cm.

•  Make sure that drain hose is 

properly installed.

•  Drain  hose  end  could  reach  into 

water.

•  Make sure the drain hose is not 

in water.

Drainage failure.

•  Drain hose is blocked.

• 

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• 

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• 

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•  Drain  hose  end  is  higher  than  100  cm 

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•  Make sure that drain hose is 

properly installed.

Strong  vibration  while 
spinning.

•  Not  all  transportation  bolts  have 

been removed.

•  Remove all transportation bolts.

•  Appliance has no solid position.

•  Ensure solid ground and a levelled 

position.

•  Machine load is not correct.

•  Check load weight and balance.

Operation stops 
before completing 
wash cycle.

•  Water or electric failure. 

•  Check power and water supply.

Operation  stops  for 
a period of time.

•  Appliance displays error code.

•  Consider display codes.

•  Problem due to load pattern.

•  Reduce or adjust load.

•  Programme performs soaking cycle.

•  Cancel programme and restart.

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