Repairs to the washing machine must only be carried out by qualified personnel. Repairs
carried out by inexperienced persons may cause injury or serious malfunctioning.
Contact your local service center.
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English
Problem
Possible Cause
Solution
Water in the washer
does not drain or
drains slowly
Drain hose is bent or
clogged.
The Button/Coin trap is
clogged.
Check height of drain hose
it should be less than 96".
Clean and straighten the
drain hose.
Clean the Button/Coin trap.
See "Drain System" Adjust
height of drain hose.
Washer does not start
Electrical power cord
may not be plugged in or
connection may be loose.
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wall outlet.
Washer won’t spin
House fuse is blown, circuit
breaker tripped, or a power
outage has occurred.
Water supply tap is not
turned on.
Check that the door is firmly
shut.
Reset circuit breaker or
replace fuse. Do not
increase fuse capacity.
If problem is a circuit
overload, have it corrected
by a qualified electrician.
Turn on water supply tap.
Close the door and Press
the Start/Pause button. After
Pressing the Start/Pause
pad, it may take a few
moments before the clothes
washer begins to spin.
Long wash cycle time
The washing time may vary
with the amount of laundry,
water pressure, water
temperature, and other
using conditions.
If imbalance is detected or if
the suds removing program
operates, the wash time
shall be increased.
Washer odor
Does not use HE detergent.
Stains under the door seal.
Use only HE detergent.
Wipe off the stains.
Leave door ajar after use.
The door cannot be
unlocked by pressing the
Start/Pause button to stop
the washer.
The water temperature or
the level is high.
Drain the water by using
Spin + Drain cycle. (The
door may be opened after
the cycle is complete.)
The water supply and
drainage does not stop
Check that the height of the
drain hose is below 30"
inches.
Check if the end of the drain
hose is in the water.
Adjust the height of the
drain hose.
Place the end of the drain
hose away from the water
surface.
