Appendix
EN-20 LED Backlit Flat TV Instruction Manual
Troubleshooting
Note
• If the problem is not solved by following these troubleshooting instructions, consult your local authorised service
centre.
• The TV set must only be repaired by qualified, registered service personnel. Never attempt to remove the back cover, as
the TV set contains dangerous voltage that may cause injury or fire.
Appendix
Symptoms
Items to Check and Actions to Follow
No power
• Check if the TV’s AC power cord is plugged into a working power outlet.
• Unplug the TV, and wait 60 seconds. Then reinsert plug into the working
power outlet and turn on the TV again.
No picture
• Make sure correct input source is selected.
• Check antenna connection on the back of the TV to see if it is properly
connected.
• Possible broadcast station trouble. Try another channel.
• Adjust the picture contrast and brightness settings.
Good picture but no sound
• Increase the volume level by pressing
+
button on the remote control or
VOL+
button on TV side control panel.
• Press
button on the remote control to ensure mute is off.
Good sound but poor color
• Adjust the contrast, color and brightness settings.
Poor picture
• Poor picture quality may occur when an activated S-VHS camera or
camcorder is connected to your TV and the other peripheral at the same
time. Switch off one of the peripherals.
Snowy picture and noise
• Check the antenna connection.
TV not responding to remote
control
• Check whether the batteries are working. Replace if necessary.
• Make sure the remote control batteries are installed correctly.
• You can still use the control buttons on the side of your TV.
TV not working
• Disconnect the TV from the power supply for 10 seconds, then reconnect
the TV. If the problem persists, contact authorised service personnel for
technical assistance.
No file displayed in USB
mode
• Make sure you select correct media type.
• Make sure the stored files are in supported format.
