Haier QPHR50LZ, Owner'S Manual And Installation Instructions

10

49-5000429   Rev. 4

ENGLISH  

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

Possible Cause

What To Do

Dehumidifier does 
not start

The dehumidifier is unplugged.

Makes sure the dehumidifier’s plug is pushed completely into the 
outlet.

The fuse is blown/circuit breaker is 
tripped.

Check the house fuse/circuit breaker box and replace the fuse or reset 
the breaker.

Dehumidifier has reached its set 
humidity level or bucket is full.

The dehumidifier automatically turns off when either condition occurs.  
Change to a lower setting or empty the bucket and replace properly.

Bucket is not in the proper position.

The bucket must be in place and securely seated for the dehumidifier 
to operate.

Power Failure.

There is a protective time delay (up to 3 minutes) to prevent tripping 
of the compressor overload.  For this reason, the unit may not start 
normal dehumidification for 3 minutes after turning back on.

Dehumidifier does 
not dry the air as it 
should

Did not allow enough time to 
remove the moisture.

When first installed, allow at least 24 hours to maintain the desired 
dryness.

Airflow is restricted.

Make sure there are no curtains, blinds or furniture blocking the top or 
back of the dehumidifier.  See the Choosing a Location section.

Dirty Filter

See the Care and Cleaning section.

The Humidity Control may not be 
set low enough.

For drier air, press the 

ź

 pad and set to a lower percent value (%) or at 

NS (Nonstop) for maximum dehumidification.

Doors and windows may not be 
closed tightly.

Check that all doors, windows and other openings are securely closed.

Clothes dryer may be blowing 
moisure-laden air into the room.

Install the dehumidifier away from the dyer.  The dryer should be 
vented to the outside.

Room temperature is too low.

Moisture removal is best at higher room temperatures.  Lower room 
temperatures will reduce the moisture removal rate.  Models are 
designed to be operated at temperatures above 41°F (5°C).

Dehumidifier runs 
too much

Area to be dehumidified is too large.

The capacity of your dehumidifier may not be adequate. 

Doors and windows are open.

Close all doors and windows to the outside.

Frost appears on the 
coils

Room temperature is below 41°F 
(5°C)

Please operate unit at temperatures above 41°F (5°C).  Frost will 
usually disappear within 60 minutes. Under certain conditions, frost 
may appear on the coils of your dehumidifier at temperatures above 
41°F (5°C). This is normal and frost will usually disappear within 60 
minutes. See the Automatic Defrost section.

Fan noise

Air is moving through the 
dehumidifier.

This is normal.

Water on floor

Hose connection may be loose.

Check the hose connection.  See the Removing Collected Water 
section.

Intended to use the bucket to collect 
water, but a hose was attached.

Disconnect the hose if using a bucket to collect water.  See the 
Removing Collected Water section.

Bucket Full LED light 
flashing and alarm 
sounds while drain 
hose is connected.

Drain hose not tight on fitting.

Check drain hose connection.

Drain hose is kinked.

Ensure the drain hose is pointed straight down to the floor and is not 
kinked in anyway.

Bucket fills up when 
using drain pump

Unit not in pump mode

Ensure pump is turned on and pump light is illuminated

Pump hose not installed

Ensure pump hose is properly installed on back of unit

Water level sensor issue

This may be caused by very humid conditions or error with float 
sensor. Check unit for a P1 error code on display. If this is present - 
turn off the unit, unplug unit for a few seconds, plug back in and turn 
on the unit to reset sensor.  If this error continues to occur refer to 
warranty section for exchange options. 

TROUBLESHOOTING