Hall Research Technologies ULTRA-V Series User Manual Download

Page: 9 / 12

4K UHD Extender Over CAT6

5.0 Troubleshooting

If you are experiencing problems getting the ULTRA-V extender to work

properly, please use the following troubleshooting suggestions.



Ensure that all connections are secure. Check all status LEDs to ensure

proper operation.



Try resetting the system by unplugging the power supply, waiting 5

seconds and plugging it back.



Try restoring factory defaults using the PC GUI.

Contacting Hall Research

If you determine that your ULTRA-V extender is malfunctioning, do not attempt
to repair the unit.

Instead, contact Hall Research Technical Support at 714-641-6607. To return

the unit to Hall Research you must first get a Return Authorization (RMA)
number.

Package the unit carefully, if returning. We recommend that you use the original

container.

NOTE

There are no user-serviceable parts inside. Do not attempt to
try to repair the unit yourself, as this will void your
warranty.

Summary of Contents for ULTRA-V Series

Page 1: ...utput ULTRA V 4S Four port Sender with Local HDMI Output ULTRA V 8S Eight port Sender with Local HDMI Output ULTRA V R Single port Receiver UMA1276 Rev C Order toll free in the U S 800 959 6439 FREE t...

Page 2: ...ul interference 2 This device must accept any interference even if it causes undesired operation This equipment has been desinged to comply with the limits for a Class B digital device pursuant to Par...

Page 3: ...I loop output This allows for connection of a local display or daisy chaining the HDMI to another Sender to increase the number of remote displays The Receivers have a single remote input and one HDMI...

Page 4: ...V Sender port marked HDMI OUT or daisy chain to a second ULTRA V HDMI IN port Using CAT5e or CAT6 cable s connect the ULTRA 4K S OUTPUT port s to the ULTRA V R INPUT port Connect ULTRA V R HDMI OUTPU...

Page 5: ...le adapters to convert between these two video standards To connect to a source PC with Displayport output use GC DP HD Model GC DP HD DisplayPort source to HDMI output Virtually all monitors and TVs...

Page 6: ...SERVICE USB Mini connection used to restore factory defaults via PC GUI 3 PWR VID ACT Status indicators a PWR This LED indicates power is applied to the unit b VID This LED is lit when HDMI video inp...

Page 7: ...re factory defaults via PC GUI 3 PWR VID ACT Status indicators a PWR This LED indicates power is applied to the unit b VID This LED is lit when HDMI video input is present c ACT This LED blinks when H...

Page 8: ...ICE USB Mini connection used to restore factory defaults via PC GUI 3 PWR VID ACT Status indicators a PWR This LED indicates power is applied to the unit b VID This LED is lit when HDMI video is being...

Page 9: ...econds and plugging it back Try restoring factory defaults using the PC GUI Contacting Hall Research If you determine that your ULTRA V extender is malfunctioning do not attempt to repair the unit Ins...

Page 10: ...thru WUXGA 1920x1200 HDTV signal 480p through 4K60 4 2 0 Interlaced resolutions are not supported General Power Supply 100 VAC to 240 VAC 47 63 Hz External 5 VDC Temp humidity Storage 40 to 158 F 40...

Page 11: ......