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UPDATING HEADSET FIRMWARE 

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Updating the firmware 

 
Halo Neuroscience may release firmware updates for your Halo Sport 2 headset in order to optimize your Halo 

Sport 2 experience. To check for and install a firmware update: 
 

1) Open the Halo Sport app and log in.  

2) Select the settings icon in the upper right corner of the Profile tab.  

3) If there is a software update available, there will be an option to ‘Update Headset’ in the menu.  

4) Make sure your Halo Sport 2 is charged above 50%, but unplugged from the charger.  

5) Select ‘Update Headset.’ 

6) The firmware update process will begin. It will take between 5-10 minutes to complete. The indicator light 

will turn purple when the firmware update is almost complete. 

7) The Halo Sport app will reconnect to your Halo Sport 2. 

8) You can continue using your Halo Sport 2. 

 
 
 
 
 
 

STORAGE AND MAINTENANCE 

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Storing Halo Sport 2 

 
When you are not using Halo Sport 2, store the headset in a clean, dry place. 
 

For best results, make sure your Halo Sport 2 is dry before storing it. 

Be sure to turn your headset off when not in use. The device will automatically turn itself off after 10 
minutes of inactivity, UNLESS it is connected to Bluetooth audio.  

Before storing the headset for more than a few months, be sure the battery is ​

fully charged​

. 

Store Halo Sport 2 in a dry location, avoiding temperature extremes. 
 

 

Halo Sport 2 maintenance  

 
Wipe and dry Halo Sport 2 with a clean cloth after each Neuropriming session. 
 

 

Serial Number location 
 

The headset’s serial number can be found: 

 

On the outside of the Halo Sport 2 box.  

Inside of the headset’s left earcup, under the ear pad.  

 

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 Halo Neuroscience | 735 Market St, 4th floor, San Francisco, CA 94103 | ​support@haloneuro.com 

 

 

Summary of Contents for Sport 2

Page 1: ...Halo Sport 2 Owner s Guide Halo Neuroscience April 2019 ...

Page 2: ...on 13 BLUETOOTH AUDIO 14 Audio overview 14 Pairing to Bluetooth audio iOS 14 Pairing to Bluetooth audio Android 14 Headset audio controls 15 Switching between audio sources 15 THE HALO SPORT APP 16 App features 16 Where to download 16 Device and operating system compatibility 16 Viewing headset details 16 Viewing session history 17 Setting reminders 17 CHARGING YOUR HALO SPORT 2 18 Connecting the ...

Page 3: ...EADSET FIRMWARE 25 Updating the firmware 25 STORAGE AND MAINTENANCE 25 Storing Halo Sport 2 25 Halo Sport 2 maintenance 25 Serial Number location 25 Replacement parts and accessories 26 Limited warranty 26 PRODUCT INFORMATION 27 Technical information 27 Undesired reactions 27 Warnings 27 Precautions 28 FCC Statement 28 ICC RSS Gen Statement 29 Looking for troubleshooting help Click here to skip to...

Page 4: ...aged please do not attempt to use the headset Contact Halo Neuroscience support for immediate replacements Customer support contact information can be found at support haloneuro com Halo Sport 2 details A Primer band B Microphone C USB C charging port D Power button E Indicator light F Volume center buttons G Recessed arrow 4 Halo Neuroscience 735 Market St 4th floor San Francisco CA 94103 support...

Page 5: ...rrent mobile device and pair to a new one refer to page 22 For more information about the indicator light colors and what they mean click here Powering off your Halo Sport 2 Press and hold the power button D until the indicator light E turns solid green and starts to fade away then release The light will turn off and stay off Halo Sport 2 is now powered off Your Halo Sport 2 will also automaticall...

Page 6: ...s Bluetooth settings Once you re logged in on the app follow the instructions below to connect 1 Turn on your headset by pressing the power button If you have already connected to Halo Sport 2 with your mobile device the indicator light will slowly blink once every three seconds and you ll be able to view your headset details in the app 2 To form a new connection open the Halo Sport app and select...

Page 7: ...m part of the screen where you see Session Legs Core Arms or the title of the last session you chose 3 Select your desired session Difference between Neuropriming sessions 1 Legs Core Arms Choose this session when you are training larger muscle groups such as with squats running dancing or martial arts 2 Hands Fingers R and L The Hands Fingers sessions benefit hand movements and are intended for t...

Page 8: ...ater When fully soaked all sides of the nibs should be dark grey and very wet The more wet the nibs are the better contact you will get Primer band with dry nibs Primer band with wet nibs After wetting shake off your Primer band to remove any excess water If possible use a towel to dry the back side of your Primer band Do not submerge your Primer band in a bowl of water it is best to hold it under...

Page 9: ...e alignment lines to verify that your Primer band is inserted properly Line up the arrow Check the alignment lines Placing Halo Sport 2 on your head With the Primer band installed spread the headset wide and place it directly over the top of your head so that the Primer band s nibs are the first thing to make contact with your head The headset should look vertical on your head when standing up str...

Page 10: ...ill indicate how close you are to getting good contact When the contact strength reaches 100 the app will advance past this screen to begin or resume your Neuropriming session If the contact strength is changing but not quite 100 try adding more water to your Primer nibs If the contact strength is stuck at 0 check to make sure that your Primer band is installed correctly The arrow on the back of t...

Page 11: ...on of the stimulation see Getting good contact Once you start a Neuropriming session you do not need to remain in range of your mobile device If you go out of range and you hear a tone from the headset most likely this means that you ve lost contact between the headset and your head and need to adjust the headset and or re wet your Primer band Once you re enter close range of your mobile device Ha...

Page 12: ...e contact with your head which will cause your Neuropriming session to be interrupted Be sure to begin your training right after the 20 minute Neuropriming session is over to ensure maximum benefit from Halo Sport 2 You can listen to audio during and after your Neuropriming session Listening to audio with the headset will not impact the effect of the Neuropriming technology Check out the Bluetooth...

Page 13: ...linking yellow light see page 24 What to do after a Neuropriming session After you complete a Neuropriming session start your training The headset s benefits will apply to any physical training you do during the following 60 minutes whether you continue to wear the headset or not You can keep the headset on to listen to audio or take it off when the Neuropriming session is over There is no differe...

Page 14: ...ings If you just want to listen to audio with your headset and not Neuroprime then pairing through your Bluetooth settings is the fastest way to get set up If you re using a computer as your audio source you must pair through your computer s Bluetooth settings Pairing Bluetooth audio through the Halo Sport app Android Open the Halo Sport app and log in Put your headset into pairing mode by holding...

Page 15: ... audio you can use the center button to answer the call through your headset and to hang up when the call is complete If you re not yet paired the center button can also be used to put the headset into pairing mode To do this hold down the button for about 10 seconds until the indicator light starts flashing rapidly Switching between audio sources If you want to switch between audio sources for ex...

Page 16: ...uetooth Low Energy BLE 4 0 and newer To view a list of devices that are fully verified for compatibility with Halo Sport 2 please visit our Help Center Viewing headset details Your headset details can be viewed in the My Halo section of the Halo Sport app To get to My Halo navigate to Profile tab Settings icon upper right My Halo Sport In the My Halo section of the app you can View your headset s ...

Page 17: ...our headset gets disconnected from the app during your session that session s duration might appear as Connect to update Once you reconnect your headset the session duration will sync and be updated within 5 minutes Setting reminders The Halo Sport app can remind you to Neuroprime before your training To set up reminders go to Profile tab Settings icon upper right Set a reminder To set reminders y...

Page 18: ...light will turn solid green If the charger is left plugged in for a long period of time the light may turn yellow again indicating that the charging system is properly refreshing the battery Checking the battery status To check battery status when the headset is not charging go to the Home tab of the Halo Sport app A battery indicator will appear on the top right If your headset battery is very lo...

Page 19: ...is fully charged the headset s indicator light will turn green Battery information You can use the included USB C cable with any USB adapter or USB port to charge Halo Sport 2 The headset takes about 2 hours to fully charge A fully charged battery will provide you with 15 complete Neuropriming sessions If the headset is used for audio only the battery will last about 10 hours 19 Halo Neuroscience ...

Page 20: ...on and swipe the app away Forget Halo Sport in your Bluetooth settings Go into your Bluetooth settings and delete or forget any Halo Sport listings Turn on your headset re open the app and attempt to pair If these steps do not fix the problem please try the following Check to make sure that your device and operating system are supported Make sure that you have the latest version of the app Make su...

Page 21: ...uetooth settings locate the Halo Sport 2 XXXXX Audio listing and connect Poor sound quality Disconnect and reconnect to Bluetooth audio by following the steps above Headset won t charge Make sure both ends of the USB cable are correctly inserted Try a different power source and or a different charging cable If your Halo Sport 2 has been exposed to high or low temperatures let the Halo Sport 2 retu...

Page 22: ...o Sport app only your phone can access your headset for Neuropriming In order to Neuroprime from a different mobile device you must unpair the headset from your current one see Unpairing a mobile device below Unpairing a mobile device To unpair your mobile device from Halo Sport 2 1 Put your headset into pairing mode hold down the center button on your headset between the volume buttons until the ...

Page 23: ...unt there is an option to run two back to back Neuropriming sessions For teams or organizations interested in utilizing shared hardware we also offer premium features for managing a roster of individuals on a single device For more details contact Halo Neuroscience at partnerships haloneuro com to ask about creating an enterprise account PRIMER BAND Replacing the Primer band Primer bands are desig...

Page 24: ...nking once every three seconds Headset is paired with the Halo Sport app and Bluetooth audio is connected When you open the app the headset will connect to your phone automatically The green color shows that Bluetooth Audio is connected Brief green glow Headset is in the process of connecting to the app Smooth green yellow green rotation Neuropriming session is active Blinking yellow Neuropriming ...

Page 25: ...ct to your Halo Sport 2 8 You can continue using your Halo Sport 2 STORAGE AND MAINTENANCE Storing Halo Sport 2 When you are not using Halo Sport 2 store the headset in a clean dry place For best results make sure your Halo Sport 2 is dry before storing it Be sure to turn your headset off when not in use The device will automatically turn itself off after 10 minutes of inactivity UNLESS it is conn...

Page 26: ...cessories can be purchased on Halo Neuroscience s website at www haloneuro com If you cannot find the replacement part or accessory you are looking for please contact Halo Neuroscience customer support Customer support contact information can be found at support haloneuro com Limited warranty Halo Neuroscience warrants this Halo Sport 2 hardware product against material defects in materials and wo...

Page 27: ...rgy BLE custom GATT service with encryption and binding Bluetooth Audio Contains TX FCC ID A8TBM6252 Contains TX IC 12246A BM6252 CE R TTE Conformity Undesired reactions If you experience undesired reactions please stop using the system and consult with your trainer or physician While Primer nibs are hypoallergenic and designed for comfort users with sensitive skin may experience irritation under ...

Page 28: ...Sport 2 contains a lithium ion power cell Do not disassemble the headset or dispose of it contrary to appropriate regulations Do not use Halo Sport 2 if the headset or Primer band has been damaged Charge Halo Sport 2 only with the included USB cable and an adapter compliant with all applicable regulations and standards Listening through any headphones at high volume can gradually cause hearing los...

Page 29: ... with Industry Canada License exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autor...

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