●
Within the Halo Sport app, by going to the Profile tab
→
Settings icon (upper right)
→
My Halo Sport (your
headset must be connected to the app for the serial number to be visible).
To view the serial number on the left earcup, you can remove the left ear pad from the Halo Sport 2 headset. To
remove the ear pad, grip the back of the ear cup with one hand, and grip the outer edge of the ear pad with the
other hand. Press down and pull/twist the ear pad counterclockwise. This might require a bit of force, so don't be
shy. Once successful, you will hear a click and you'll be able to remove the ear pad.
Replacement parts and accessories
Replacement parts and accessories can be purchased on Halo Neuroscience’s website at
If you cannot find the replacement part or accessory you are looking for, please contact Halo Neuroscience
customer support. Customer support contact information can be found at
.
Limited warranty
Halo Neuroscience warrants this Halo Sport 2 hardware product against material defects in materials and
workmanship for a period of one year from the ship date of purchase from Halo Neuroscience by the original
purchaser. This express written warranty is exclusive and in lieu of any other warranty or remedy, express or
implied. For additional information regarding this warranty and related topics, please go to our website at
https://www.haloneuro.com/pages/warranty
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Halo Neuroscience | 735 Market St, 4th floor, San Francisco, CA 94103 | support@haloneuro.com