10
I’m having a technical issue!
What should I do?
How can I get better contact
between the headset and my head?
Visit support.haloneuro.com for troubleshooting
tips and more. Still having trouble? Reach out to
us directly at support@haloneuro.com.
Get great contact by soaking your Primer nibs and tightening
the headset on your head. When you tighten your headset,
retract the sides and wiggle the Primers down through your
hair so that the nibs rest on your skin, not your hair.