WI-25023
20
PAIN MANAGEMENT SYSTEMS
Generator Service Manual
FAULT [E13]
▲
Multiple Hardware RF Limits
Exceeded
Turn AC power OFF-ON to attempt
recovery. Check probe and cable
connections. Possible poor tissue
contact, or defective probe or cable.
1. Carefully reposition and stabilize
cannula or introducer
2. Check probes, cables and
grounding pad connection
3. Swap out probe, cable and
grounding pad as appropriate
4. Try new probe(s) and cable(s)
5. Turn unit “OFF” then “ON” attempt
recovery
6. Contact HYH Technical Support
if problem persists (844-425-9273)
option 1 then option 3
FAULT [E14]
▲
Hardware RF Voltage Limit
Exceeded
Turn AC power OFF-ON to attempt
recovery. Possible intermittent tissue
contact, or defective probe or cable.
FAULT [E15]
▲
Hardware RF Current Limit
Exceeded
Turn AC power OFF-ON to attempt
recovery. Possible intermittent tissue
contact, or defective probe or cable.
FAULT [E16]
▲
Hardware RF Power Limit
Exceeded
Turn AC power OFF-ON to attempt
recovery. Possible intermittent tissue
contact, or defective probe or cable.
ERROR [E18]
▲
Stimulus Voltage Limit Exceeded
Contact technical support if
problem persists
1. Carefully reposition and stabilize
cannula or introducer
2. Check probes, cables and
grounding pad connection
3. Swap out probe, cable and
grounding pad as appropriate
4. Try new probe(s) and cable(s)
5. Turn unit “OFF” then “ON” attempt
recovery
6. Contact HYH Technical Support
if problem persists (844-425-9273)
option 1 then option 3
ERROR [E19]
▲
Stimulus Current Limit Exceeded
Tissue impedance may be too low
for stimulus voltage level. Try a
lower voltage
Table of Error, Fault & Warning Codes
Code
Message
Recommended Action
(Complete List)
ERROR [E20]
▲
Stimulus Pulse Duration Limit
Exceeded
Contact technical support if
problem persists
1. Turn unit “OFF” then “ON” to
attempt recovery
2. Contact HYH Technical Support
if problem persists (844-425-9273)
option 1 then option 3