WI-25023
27
PAIN MANAGEMENT SYSTEMS
Generator Service Manual
Table of Error, Fault & Warning Codes
Code
Message
Recommended Action
(Complete List)
ERROR [E96]
▲
Temperature Out of Range.
Temp outside expected range
15-100°C ( standard RF)
1. Check probe and cable
connections
2. Initiate new procedure and check
for proper function
3. Carefully reposition and stabilize
cannula or introducer
4. Swap out probe, cable and
grounding pad individually
5. If problem persists, remove probe
from cannula/ introducer, wipe off tip
and replace
6. Try new probe(s) and cable(s)
7. Turn unit “OFF” then “ON” to
attempt recovery
8.Contact HYH Technical Support
if problem persists (844-425-9273)
option 1 then option 3
ERROR [E96]
▲
Temperature Difference Error
Probe temperatures differ by more
than 15°C for 1 sec after Ramp
Completion in Multi-RF
(v4.1 & v4.11 only)
1. Ensure a start temp of 30°C or
above
2. Carefully reposition and stabilize
cannula or introducer
3. Check probes, cables and
grounding pad connection
ERROR [E97]
▲
Inconsistent Settings
TIME setting less than RAMP TIME.
See ADVANCED RFA SETTINGS and
ensure RAMP TIME is < than total
time
ERROR [E99]
▲
Invalid Probe Type
Mode not available for this probe
type. Disconnect adapter cable to
continue. Contact technical support
if problem persists.
1. Check connection of adapter and
probe cables ensuring that they are
dry (ensure proper autoclave drying
time is observed)
2. See User Manual for a list of valid
probes to ensure use of the correct
probe
3. Ensure that the correct probe type
on the PMG screen is enabled
4. Try new probe(s) and cable(s)
5. Turn unit “OFF” then “ON” to
attempt recovery
6. Contact HYH Technical Support
if problem persists (844-425-9273)
option 1 then option 3
