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Recording
Recording is done on a console by console basis. Messages recorded on one particular console can only
be played back through that same console.
Enter recording mode by pressing the HOLD key and the LANE 2 key at the same time while no
lane is selected.
Press the VOLUME UP key repeatedly to toggle through (4) possible auto-greeter message
numbers. The VOLUME DOWN key will also toggle through the message numbers in reverse order.
The currently enabled message is indicated by orange lights for lanes 1 & 2 as follows:
Message 1............Solid light for lane 1
Message 2............Solid light for lane 2
Message 3............Blinking light for lane 1
Message 4............Blinking light for lane 2
Disabled...............Solid lights for both lanes 1 & 2
To record (or re-record) the currently enabled message, hold the LANE 2 key and speak into the
microphone – release the key to stop recording.
To play back the currently enabled message through the console speaker for testing, press the LANE
1 key.
To exit programming mode, first make sure the desired auto-greeter message is enabled and then
press the HOLD key.
In addition to the above method, messages 1, 2 & 3 can be recorded (or re-recorded) without the need to
enter recording mode by using function keys F1, F2 & F3 respectively as follows. (Function keys are
available on all consoles
except
the 12-lane version.)
Make sure no lane is selected and then press and hold the appropriate function key. The light will
first begin blinking green. When the light changes to blinking red, speak into the microphone.
Release the function key to stop recording.
To play back message 1, 2 or 3 through the console speaker for testing, press the appropriate
function key while no lane is selected.
Auto-Greeter Operation
Make sure the desired message is enabled per the recording instructions above.
After a customer presses the call button, and while that lane light is blinking red, selecting that lane
from a teller console automatically plays the currently enabled message from that console to the
customer. The lane light will blink green while the message is playing and then turn solid green
when it is done.
Anything that causes the audio system to reset, such as a momentary power outage, will disable the
auto-greeter messages from all consoles. The messages will still be recorded but it will be necessary
to enter recording mode on each console to enable the desired auto-greeter message for that console.
Message-Player Operation
The Message-Player feature is not available on the 12-lane version of the console since that keypad does
not have function keys.
Select a lane and then press function key F1, F2 or F3 to play message 1, 2 or 3 respectively to the
customer. The lane light will blink green while the message is playing and then turn solid green
when it is done.
