9
Troubleshooting
PROBLEM
Fried food does
not have a golden
brown color and/or
is not crispy.
Fryer gives off a
strong, unpleasant
odor.
Unit does not
heat.
During frying, the
oil spills over the
edge of the
fryer.
Things TO CHECK
• The selected temperature is too low or the food has
not been fried long enough. Check food package or
Frying Chart for correct temperature or preparation
time.
• There is too much food in the basket. Never fry too
much food at one time. See the food package, Frying
Chart or recipe for correct frying amount. The food
pieces may be too thick to fry adequately.
• Volume of oil is too low.
• The oil isn’t fresh. Change the oil. Filter oil regularly
to keep it fresh longer.
• When frying food with a high moisture content (such as
chicken, fries, etc.) change oil frequently.
• The type of oil is not suitable for deep-frying food.
Use good quality frying oil. Do not mix two different
types of oil.
• Ensure magnetic cord assembly is properly attached
to the fryer socket.
• Ensure electrical cord assembly is plugged into
electrical outlet.
• Ensure Power ON/OFF Switch is set to ON.
• Heating Element Assembly not correctly assembled.
Make sure the Heating Element Assembly is properly
installed on the base. See “How to Assemble” section.
• Press Reset on Heating Element/Control Panel by
inserting a small pointed item (such as a paper clip)
into the opening labeled RESET. Make sure the fryer
has the recommended amount of oil in oil pot.
• There is too much oil in the fryer. Make sure that the oil
does not exceed the maximum level mark.
• Basket/food immersed too quickly. Carefully raise
basket out of the oil.
• The food contains too much liquid. Dry food thoroughly
before placing it in the fryer. Follow the instructions in
the “Frying” section on page 4.
• When frying food with a high moisture content (such as
chicken, fries, etc.) change oil frequently.
• There is too much food in the frying basket. Do not fry
more food at one time than the quantities indicated on
the food package or the Frying Chart.
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