11
Troubleshooting
PROBLEM
PROBABLE CAUSE/SOLUTION
Coffee tastes bad.
• Coffee maker needs cleaning.
• Coffee ground too coarse or too fine. Select automatic drip grind.
• Poor coffee quality and freshness.
• Poor water quality (use filtered or bottled water).
Coffee maker will not
brew.
• The piercing needle may be clogged. Clean piercing needle as shown on page 9.
Coffee overflows from
brew basket.
• Use removable brew basket holder for ground coffee. 3 tablespoons (44 ml) is the maximum
amount of grounds to brew.
• Use a lesser amount of ground coffee.
• When using whole bean coffee, a standard automatic drip coffee grind will yield best results.
Be careful not to overgrind, since very finely ground coffee can cause overflow in this unit.
Coffee overflows from
mug or travel mug.
• To prevent coffee overflowing from a mug/travel mug, choose the correct cup size.
FIL H2O on display.
• Water reservoir is not in place. No water in the water reservoir. Fill water reservoir to MAX fill
line and start the brewing process.
NEEDLE on display.
• Follow “How to Clean the Piercing Needle” directions on page 9.
No clock display.
• Started brew cycle without first setting clock. Press button to display and set the clock.
