13
Troubleshooting
(cont.)
PROBLEM
PROBABLE CAUSE/SOLUTION
Coffee not dispensing.
•
Piercing needle is clogged with coffee grounds. Turn unit off; unplug. Allow unit to cool
completely. To remove any built-up coffee grounds, insert end of bent paper clip into eye and up
into piercing needle.
Failed foil seal.
•
There is variability in the single-serve pack manufacturing process which causes some types of
single-serve packs to be weaker at the seams. Brew using a different brand of single-serve packs.
PURGE on display.
•
Place travel mug on cup rest. Press
(ON/OFF) button 3 seconds.
