10
Troubleshooting –
Single-Serve Side
Coffee Maker will not brew/coffee not dispensing.
•
Piercing Needle may be clogged. Refer to Clogged Needle
section on page 8.
•
Mineral deposits have formed. Clean Coffee Maker following
directions in Care and Cleaning section.
•
Too little water. Need 15 oz. (444 mL) or more.
•
If selected cup button flashes three times, Lid is not closed.
Lower Lid until it clicks to lock. Press desired cup size button:
8 oz. ( ), 10 oz. ( ), or 14 oz. ( ) to begin the cycle.
Coffee tastes bad.
•
Too much water was added or too much or too little ground
coffee was added. Change ratio of water to coffee grounds or
use less water with coffee pods.
•
Poor coffee quality and freshness.
•
Poor water quality. Use filtered or bottled water.
Coffee sediment in cup.
•
Try a coarser grind of coffee, or add a #1 paper cone coffee
filter to Brown Removable Brew Basket. Make sure hinged Lid is
closed on Brown Removable Brew Basket.
Water on counter under unit.
•
Overfilled Water Reservoir. Do not add more than 56 oz.
(1656 mL) of water (up to MAX fill line).
•
Make sure that Removable Water Reservoir has been placed
correctly into position.
Coffee overflows from Brew Basket.
•
Use Brown Removable Brew Basket with Lid for ground coffee.
•
Use a lesser amount of ground coffee. 3 tablespoons (15 g) is
maximum amount of grounds to brew.
•
When using whole bean coffee, a standard automatic drip coffee
grind will yield best results. Be careful not to overgrind, since
very finely ground coffee can cause overflow.
•
Black Seal around Needle in Removable Needle Holder is
missing. Carefully place seal around Needle and push until in
place.
Coffee overflows from travel mug or regular mug.
•
Empty mug after manually stopping brew cycle. Press any cup
size button to start a new brewing cycle.
Coffee single-serve pod bursts.
•
There is variability in single-serve pod manufacturing process
which causes some types of single-serve pods to be weaker at
seams so foil seal fails. Try a different brand.
Cup lights are flashing.
•
Water Reservoir is empty or Reservoir is not securely in place.
Add cold water to Water Reservoir. Place Water Reservoir
securely onto Base.
•
Coffee Maker needs to be descaled. See Care and Cleaning on
page 8.
•
FlexBrew Lid is not closed. Close Lid.
•
If you have added water to the Water Reservoir and lights are
still flashing, press the desired cup selection again. It may take a
few button presses for the brew cycle to begin after the reservoir
has been run dry.
