Troubleshooting Guide
Ingredients are not being
mixed properly
Motor does not turn on
when container is set on
container rest
Excessive product splash-out
(some splash-out is common)
PROBLEM
SOLUTION
• Try selecting a different speed.
• Agitator is bent or worn (This can be prevented by not holding container in
your hand or allowing agitator to hit sides of container). Replace agitators
every 90 days. To order replacement agitators, call our Technical Service
Department at 1-866-285-1087 or 910-693-4277.
• Container is not tall enough to activate motor switch. We recommend the
Hamilton Beach Universal Container (#110E).
• The unit features a thermal overload protection circuit. Turn unit OFF. Wait
30 minutes. Follow instructions in the section “Mixing a Drink”. If the unit
does not turn on, call Technical Service.
• Is container too full?
• Is speed setting too high for ingredients?
• Is agitator fastened tightly to the spindle?
• Is agitator bent or worn? Replace agitators every 90 days.
LIMITED WARRANTY
This product is warranted to be free from defects in material and workmanship for a period of one (1) year
from the date of original purchase, except as noted below. During this period, we will repair or replace this product,
at our option.
THE FOREGOING WARRANTY IS IN LIEU OF ANY OTHER WARRANTY OR CONDITION, WHETHER
EXPRESS OR IMPLIED, WRITTEN OR ORAL INCLUDING WITHOUT LIMITATION ANY STATUTORY WARRANTY
OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY LIABILITY IS
EXPRESSLY LIMITED TO AN AMOUNT EQUAL TO THE PURCHASE PRICE PAID, AND ALL CLAIMS FOR
SPECIAL, INCIDENTAL AND CONSEQUENTIAL DAMAGES ARE HEREBY EXCLUDED. There is no warranty
with respect to parts subject to wear, including without limitation: motor brushes, container and cutter assembly,
clutches, bristle brushes, funnel, stainless steel cup, agitators, carafes, etc. This warranty extends only to the original
purchaser and does not cover any condition resulting from abuse, misuse, neglect, unauthorized repair, or use not in
conformity with the printed directions. Always use this product in accordance with the printed directions. This warranty
gives you specific legal rights and you may also have other legal rights which vary from state to state, or province to
province. Some states do not allow limitations on implied warranties or special, incidental or consequential damages,
so the foregoing limitations may not apply to you.
If you have a claim under this warranty, please contact our
TECHNICAL SERVICE DEPARTMENT at
1-866-285-1087 or 910-693-4277.
(For faster service please have model, series, and type numbers ready
for operator to assist you.) Reasonable proof of date of purchase must be presented; otherwise the effective
date of the warranty will be based upon the date of manufacture plus ninety (90) days. You are responsible for paying
shipping and handling charges to return the product to us.
Product Warranty
Hamilton Beach/Proctor-Silex, Inc.
Commercial Technical Service
261 Yadkin Road
Southern Pines, NC 28387
This Warranty supercedes all other Product Warranties
8
Care and Cleaning of the Mixer
