11
Troubleshooting
In case of power interruption:
• If power is out during cooking, Oven will go back to previous
setting. If more than 15 seconds, Oven switches to standby mode
once power returns.
How large a bake pan will Oven hold?
• Oven will hold most 13” x 9” (33 cm x 23 cm) bake pans without
handles.
How big of a whole chicken will Oven handle?
• Oven will hold up to a 5-pound (2.3-kg) whole chicken.
If I want to toast bread, what setting is best?
• Use BROIL mode with bread 1 inch from upper heating
elements. Check often for desired browning. Review Broil mode
instructions.
Where is the Slide-Out Crumb Tray?
• Slide-Out Crumb Tray is located under bottom heating elements.
Oven will not heat.
• Check to make sure electrical outlet is working and Oven is
plugged in. Turn Function Dial to BAKE, ROAST, CONV.; leave
at default temperature of 350°F (176°C). Set Oven to Stay On by
pressing Decrease (–) button. ON will be displayed.
Moisture forms on inside of Oven door when in use.
• This is normal when using a countertop oven. Moisture is slower
to escape from a countertop oven than from a toaster. Amount
of moisture will differ between fresh bread, bagels, and frozen
pastries.
Food is not cooked in AIR FRY mode.
• Too much food in basket. Increase cooking time and continue to
cook or remove some food and finish cooking in 2 batches.
• Temperature was set too low. Increase temperature and continue
to cook.
Food cooked unevenly in AIR FRY mode.
• Too much food in basket. Turn or stir food halfway through
cooking time or more frequently if needed.
• Check Oven Chart for best Oven Rack position for more even
cooking and crispness.
Fresh vegetables are not crisp enough.
• Temperature is too low. Increase temperature and continue to
cook.
Fresh French fries not crisp.
• Spritz a small amount of vegetable oil, enough to lightly coat
potatoes.
• Pieces are too large. Cut potatoes smaller or thinner next batch.
• Too much food in Air Fry Basket. For best results, place food in a
single layer.
• Temperature set too low. Increase Oven temperature.
• Check Oven Chart for best Air Fry Basket position.
Meat or poultry is not cooked enough.
• Meat and poultry should be cooked in a single layer for even
cooking. Refer to USDA website for proper cooking doneness
temperatures. Visit foodsafety.gov for more information.
An odor and smoke come from Oven.
• Smoke and odor are normal during first use of most heating
appliances. These will not be present after initial heating period.
• Excessive oil dripped into Pan or splattered onto heating coils.
Only use small amounts of oil when air frying.
Some foods burn and some are not done.
• Adjust Oven Rack position to center food in Oven.
• Adjust Oven temperature or cooking time for best results with
your recipes.
Summary of Contents for Sure-Crisp 31390
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