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INSTRUCTION MANUAL
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AFRICA
Algeria
MS Diffusion Sàrl
2 rue Shakespeare, El Mouradia Alger
Tél: +213 21 48 42 60
Fax: +213 21 48 42 33
nylda.aitaoudia@msd-dz.com
Egypt
BTC Service Center Nasr City
19 Abbas El Akkad St, Nasr City, Cairo
Phone: +20 2 2401 5772
Fax: +20 2 2261 6045
watch-service@btc.com.eg
BTC Service Center Down Town
22 Kasr El Nil St, Down Town, Cairo
Phone: +20 2 2392 5979
Fax: +20 2 2261 6045
watch-service@btc.com.eg
BTC Service Center Down Town
48 Safia Zaghlol St, Down Town,
Alexandria
Phone: +20 3 487 7985
Fax: + 20 3 487 9619
watch-service@btc.com.eg
Morocco
KTLC Morocco
Espace porte D’anfa, Rue Bab Mansour No
3 Bat C, 4e étage N13, Casablanca
Tél: +212 22 94 15 04
Fax: +212 22 94 14 56
mahmoud.lahrichi@ktlc.ma
South Africa
The Swatch Group (South Africa) Pty. Ltd.
3 Sandown Valley Crescent, Sandton
2196, Johannesburg
Phone: +27 11 911 1200
Fax: +27 11 784 1004
Tunisia
BOBA Sarl
Résidence du Lac B21
1053 Les Berges du Lac, Tunis
Tél: +216 71 860 670
Fax: +216 71 860 656
pierre.bogo@boba.com.tn
ASIA / FAR EAST
China
SMH Watch Service Center CO., Ltd.
Room 409-411, Metro Tower, No.30, Tian
Yao, Qiao Road, Shanghai, China. 200030.
Phone: +86 400-670-1892
上海纳沙泰尔手表服务中心有限公司-
上海服务中心
上海市天钥桥路30号 美罗大厦4楼409-
411，邮编：200030
+86 400-670-1892
customercare@jp.swatchgroup.com
SMH service center
Room 1609, Scitech Tower, No.22, Jian
Guo Men Wai Avenue, Beijing, China.
100004.
Phone: +86 400-670-1892
上海纳沙泰尔手表服务中心有限公司-
北京服务中心
北京市 建国门外大街22号 赛特大厦16
楼1609，邮编：100004
SMH service center
Room 901-903/921-924, South Tower,
World Trade Center, No.371-375, Huanshi
Dong Road, Guangzhou, China. 510095.
Phone: +86 400-670-1892
上海纳沙泰尔手表服务中心有限公司-
广州服务中心
广州市 环市东路371-375号 广州世界
贸易中心大厦南塔901-905/921-924，邮
编：510095
SMH service center
Floor 11, Furama Int. BC, No.69-1,
Zhonghua Road, Heping Dist, Shenyang,
China. 110001.
Phone: +86 400-670-1892
上海纳沙泰尔手表服务中心有限公司-
沈阳服务中心
沈阳市 和平区 中华路69-1号 富丽华国
际商务中心11楼，邮编：110001
Hong Kong
The Swatch Group Hong Kong Ltd CS
8/F Kerry Center 683 King’s Road Quarry
Bay, Hong Kong
Phone: +852 2510 5218
Fax: +852 2512 8508
cs@hk.swatchgroup.com
India
Swatch Group (India) Pvt. Ltd
2nd Floor, Rectangle 1, Plot no D4, Saket
District Centre, New Delhi-110017
Phone: +91 11 4909 2800
Service.India@in.swatchgroup.com
Indonesia
Time International
Menara Sudriman Level 12a Jl. Jend.
Sudirman Kav 60 Jakarta 12190
INDONESIA
Phone: + 62 21 29272780
Fax: + 62 21 29272781
timecare@time.co.id
Japan
THE SWATCH GROUP (JAPAN) KK,
Customer Service Tokyo
Nicolas G. Hayek Center, 7F, 7-9-18, Ginza,
Chuo-Ku, Tokyo. 104-8188
Phone: +81 3 6254 7111
Fax: +81 3 6254 7120
customercare@jp.swatchgroup.com
THE SWATCH GROUP (JAPAN) KK,
Customer Service Osaka
Ark Bldg., 8F, 1-1-10 Kitahorie, Nishi-Ku,
Osaka, 550-0014
Phone: +81 6 6538 8551
Fax: +81 6 6538 8560
customercare@jp.swatchgroup.com
Swiss Watch Service Center
Tenjin Linden Bldg., 4F, 3-14-31, Tenjin,
Chuo-Ku, Fukuoka, 810-0001
Phone: +81 92 731 6611
Fax: +81 92 731 6556
customercare@jp.swatchgroup.com
Service Centers
Chubu Watch Service Center
Montre Bldg., 3F, 5-4-5-, Sakae, Naka-Ku,
Nagoya 460-0008
Phone: +81 52 243 6591
Fax: +81 52 243 6592
customercare@jp.swatchgroup.com
Sapporo Watch Service Center
Sasseki Bldg., 5F, Nishi-3chome, Minami-
1jyo, Chuo-Ku, Sapporo, 060 0061
Phone: +81 11 241 3002
Fax: +81 11 241 7241
customercare@jp.swatchgroup.com
South Korea
The Swatch Group (Korea) Ltd
1F, 10F, K1 Reit B/D
463 Chungjeongno-3GA
Seodaemun-gu, KR-Seoul 120-709
Phone: +82 2 3149 9500
Fax: +82 2 393 40 08
cs@swatchgroup.co.kr
Malaysia
The Swatch Group (M) Sdn Bhd
Level 22, Wisma Goldhill
No. 67 Jalan Raja Chulan
Kuala Lumpur 50200 Malaysia
Phone: +603 2050 8888
Fax: +603 2050 8997
sgm@swatchgroup.com.my
Pakistan
Collectibles (Sonraj) Lane 6
Zamzama Boulevard, DHA Phase V
Karachi 75500
Phone: +92 21 3583 1380
Fax: +92 21 3583 1383
rameezsattar@sonraj.com
Philippines
Watchworks
2nd Floor, Ali Mall, Arenata Center
Quezon City, Philippines
Phone: +632 911 7878
Singapore
The Swatch Group S.E.A. (S) Pte Ltd
501 Orchard Road
#04-05/05A Wheelock Place
Singapore 238880
Phone: +65 6275 6388
Fax: +65 6271 9896
sgsea@swatchgroup.com.sg
Sri Lanka
W.A. De Silva & Company
W.A. De Silva Buliding, No: 6c Pagoda
Road Nugegoda
Phone: + 94-11-5521381
Fax: 94-11-2826377
service@wadesilva.com
Taiwan
Taiwan Branch
6F, No.126, Sec.4, Nanking East Rd., Taipei
City 105, Taiwan, R.O.C.
Phone: + 886 2 2173 2222
Fax: + 886 2 21732305
cs@tw.swatchgroup.com
Thailand
C. Thong Panich Ltd. Part
447-451 Jawaraj Road Bangkok 10100
Phone: + 662-6230248
krist@ji-net.com
The Swiss Watch Gallery
G/F Central City Bangna
Bangna-Trad Road
Bangkok
Phone: 662-361-0579
The Swiss Watch Gallery
3rd Flooor, Central World Plaza
Rajadamri Road, Patumwan
Bangkok 10400
Vietnam
Service Center
Continental Hotel, Ground Floor 132-134
Dong Khoi Street, District 1
Ho Chi Minh City, Vietnam
Phone: +848 2245 3886
johntu@lamtranvietnam.com
EUROPE
Austria
The Swatch Group (Österreich) GmbH
Ares Tower Donau-City-Strasse 11A
1220 Wien
Phone: +43 1 98 185
Fax: +43 1 98 185-19
service@swatchgroup.at
Belgium/Benelux
The Swatch Group (Belgium) SA
Chaussée de Mons 1424, 1070 Bruxelles
Phone: +32 2 558 37 00
Fax: +32 2 523 23 02
cs@bel.swatchgroup.com
Bosnia, Herzegovina
Citytime d.o.o.
Kralja Petra I Karađorđevića 83,
78000 Banja Luka
Phone: +387 51 216 156
Fax: +387 51 216 156
banjaluka@citytime.ba
Bulgaria
MegaTrade 97 Ltd.
31, Alabin Str. 1000 Sofia
Bulgaria
Phone: + 359 2 986 45 68
Fax: +359 2 980 54 85
megatrade@trading.bg
Croatia
KRONA D.O.O. ZA TRGOVINU I USLUGE
SAVSKA CESTA 41,
10000 ZAGREB
Phone: + 385 1 6177 084
Fax: +385 1 6177 085
krona@krona.hr
Czech Republic
Carolina s.r.o.
Mr Richard Městka
Pařížská 11 110 00 Praha 1
Phone: +420 224 813 702
Fax: +420 224 812 364
servis@carollinum.cz
Service Centers
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